Social Performance Officer at Dangote

Location: Head Office - Lagos, Head Office - Lagos

Company: Dangote Industries Limited

Job Summary

• Collate, analyze, and prepare monthly, quarterly, and annual data on key Social Performance indicators.
• Provide data and draft reports for Dangote Cement Plc (DCP) submissions to CDP, GCCA, and other international sustainability frameworks.
• Compile reports, conduct data integrity tests and analyses, and submit monthly reports to the Head of Social Performance (SP).
• Deliver training and guidance to Plant Teams on Social Performance reporting and risk management.
• Update and maintain the grievance register and CSR project tracker for all DCP sites.
• Maintain a database of permits and licenses for all sites and follow up to ensure timely renewals and regulatory compliance.
• Support Social Management activities at all DCP Plants and Terminals, while assisting the Head Office in coordinating and implementing strategies that promote sustainable development.
• Contribute to maintaining the company's social license to operate across Plants, Mines, Depots, and Terminals.
• Assist the Social Performance Department across the Head Office, Plants, and Depots by collating monthly performance data, conducting analyses, and supporting the promotion, implementation, and maintenance of Group and Business Unit Environmental and Social Performance Policies.

Key Duties & Responsibilities

• Provide support in the acquisition and renewal of statutory agreements, Memorandums of Understanding (MoUs), and Confidentiality Disclosure Agreements (CDAs).
• Optimize communication channels for initiatives involving Social Performance or those with Environmental, Social, and Governance (ESG) disclosures, ensuring strong public brand management.
• Benchmark current industry best practices to develop best-in-class programs and foster stronger connections with associates, clients, and communities.
• Lead the continuous monitoring of social risks related to operations.
• Design and deliver Social Performance training for the DCP Social Performance (SP) Team and operational staff.
• Conduct social data analysis, including data collection and interpretation, to develop solutions for social challenges.
• Collate and maintain monthly SP departmental dashboards and KPI databases; analyze SP data and prepare Sustainability Reports.
• Liaise with DCP site teams on Social Performance and compile monthly and other periodic Environmental & Social (E&S) reports.
• Support the implementation of relevant SP activities and programs aimed at enhancing the safe work culture at the Head Office, plants, and depots.
• Provide expert advice and support on SP matters to Head Office staff, Plant Managers, and Depot Managers to ensure compliance with local legislation, DCP policies, guidelines, and industry best practices.
• Review and prepare reports on the implementation, progress, and performance of SP activities at the Head Office, plants, and depots, including monitoring statistics and trends, and act as a communication link among these units.
• Participate in regular audits and inspections; maintain records and provide recommendations with follow-ups to support continuous SP performance improvement.
• Promote awareness, knowledge, and skill development related to Social Performance among staff and contractors at the Head Office and depots to support a safe and informed work environment.

Key Requirements

Education

• Bachelor’s Degree in Science or Engineering from a reputable university.
• Membership of the Institute of Environmental Management & Assessment or equivalent, or Membership of an internationally recognized environmental management professional body.

Work Experience

• Minimum of 3–5 years of relevant experience in Social Performance, Environmental Management, or related fields.
• Strong attention to detail while maintaining a strategic, big-picture perspective.
• Skilled in interpreting and implementing strategies that drive positive and measurable results.
• Proven ability to manage multiple tasks with shifting priorities and tight deadlines in a fast-paced, dynamic environment.
• Demonstrated problem-solving skills using innovative approaches and tailored frameworks.
• Sound knowledge of a wide range of environmental and social issues, particularly those relevant to the cement or heavy industrial sectors.
• Possession of professional qualifications in Health, Safety & Environment (HSE) and Social Performance (SP) is a distinct advantage.

Skills and Competencies

• Strong interpersonal and communication skills
• Strategic decision-making and problem-solving
• Innovation, creativity, and adaptability
• Project and change management
• Teamwork and active listening
• Professional integrity and empathy
• Influencing, negotiation, and presentation skills
• Mentoring and coaching ability
• Operational awareness and resilience
• Proficient in MS Word, Excel, and Lotus Notes

Benefits

• Private Health Insurance
• Paid Time Off
• Training & Development
• Career Development