Social Media Officer at Deangelo

Job Description

• As Social Media Officer, you will drive the development of our social media channels and support our social communities.
• Plan and create engaging social media content to promote our services
• Ensure our Facebook, Twitter, Instagram and LinkedIn communities receive a high level of support through effective moderation and strong community management
• Contribute to the communications and marketing planning across the whole organisation
• Perform research on current benchmark trends and audience preferences
• Design and implement social media strategy to align with business goals
• Set specific objectives and report on ROI
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
• Monitor SEO (search Engine Optimization) and web traffic metrics
• Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
• Communicate with followers, respond to queries in a timely manner and monitor customer reviews
• Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)
• Suggest and implement new features to develop brand awareness, like promotions and competitions
• Stay up-to-date with current technologies and trends in social media, design tools and applications