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  • Posted: Aug 14, 2025
    Deadline: Not specified
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  • Termii is a communications platform that allows African businesses to send messages to anyone across SMS, email, voice, and instant messaging channels. With Termii businesses can; 1. Verify customer identity & transactions 2. Send product notifications to customers 3. Generate personality and engagement insights from customer transactions
    Read more about this company

     

    Social Media Associate

    Role Summary:

    • We’re looking for a creative, trend-savvy, and results-driven Social Media Associate to bring Termii’s brand story to life across all digital platforms.
    • You’ll be the voice behind our social presence, crafting engaging content, building meaningful online communities, and driving conversations that strengthen our brand visibility and customer engagement.
    • This role is perfect for someone who loves experimenting with content formats, understands platform algorithms, and is passionate about creating scroll-stopping moments.

    Key Responsibilities:

    Social Media Management

    • Manage Termii’s social media accounts (X/Twitter, LinkedIn, Instagram, etc.) — including planning, scheduling, posting, and community engagement.
    • Develop and execute a social media calendar that aligns with marketing campaigns, product launches, and brand initiatives.
    • Respond promptly to comments, mentions, and direct messages to foster community engagement.
    • Monitor and report on social media trends, audience behaviors, and competitive activities to guide content strategy.

    Social Media Content Creation & Curation

    • Create high-quality, engaging, and on-brand social content, including captions, short-form videos, graphics, and stories.
    • Collaborate with designers, videographers, and external vendors to produce multimedia content that resonates with our target audience.
    • Repurpose blog posts, customer stories, and campaign materials into social-first formats.

    Analytics & Optimization

    • Track and analyze key performance metrics (engagement, reach, clicks, conversions) and prepare regular reports.
    • Work closely with the Brand & Marketing team to ensure consistent brand voice and messaging across channels
    • Use insights to optimize content strategy and improve campaign effectiveness.
    • Experiment with new content types, formats, and posting times to maximize engagement.

    Qualifications & Skills:

    • Bachelor’s degree in Communications, Marketing, Media Studies, or related field.
    • 2+ years of social media management experience (internship experience counts).
    • Strong understanding of social media algorithms, trends, and content best practices.
    • Excellent writing, editing, and storytelling skills.
    • Proficiency with social media tools (Hootsuite, Buffer, Sprout Social) and analytics dashboards.
    • Experience creating content using Canva, Adobe Creative Suite, or similar design tools is a plus.
    • Proactive, creative, and detail-oriented with a growth mindset.

    Check how your CV aligns with this job

    Method of Application

    Send your CV (and portfolio if applicable) to recruitment@termii.com with the role title as your subject line

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