SME and Corporate Lending Associate at Creditville Nigeria Limited

Location: Victoria Island, Lagos

Job Summary

• We are recruiting to fill the role of an SME and Corporate Lending Associate with intelectual and industry knowledge to identify business opportunities and maintaining relationship with our existing customers.

Duties & Responsibilities

• Sell loans to Corporate & SME Customers.
• Create a robust sales lead generation pipeline.
• Conversion of leads to sales.
• Meeting monthly sale target.
• Develop prospects from current client’s referral leads.
• Digital marketing.
• Ensure prompt service delivery and maintaining an acceptable turn around and time
• Advise clients on new products and services.
• Receive feedback from clients of financial needs and areas of improvement.
• Provide financial advice.
• Ensure follow up with clients on repayment, daily coordination of marketing activities.
• Daily, Weekly and Monthly support to the Team Lead.
• Deposit mobilisation.

Key Performance Indicators

• Sales: Value of loans sold against budget.
• Lead generation: Number of leads generated against target.
• Conversion rates against leads generated: Refers to the percentage of leads converted to actual sales
• Group contact achieved: number of proposals submitted against target.
• Conversion against proposals submitted: Refers to the percentage of group contact(s) converted to actual group sales.
• Customer retention: percentage of cross-sell and renewals against customer base.
• Customer Complaints <=1: Refers to the number of complaints received from customer.

Requirements / Qualifications

• HND / B.Sc. in Social Sciences or any relevant field.
• Certified Microfinance Certificate an added advantage.
• Minimum of 3 years experience in selling loans to Corporate & SME, and Payroll Lending Customers.

Behavioural Skills:

• Proficient in use of relevant computer applications.
• Good data entry/keyboard skills.
• Excellent verbal and written communication skills.
• Listening skills.
• Problem-solving.
• Customer service orientation.
• Initiative.
• Adaptability.
• Teamwork.
• Stress tolerance.
• Ability to multi-task and thorough.
• Time management.