Service Reporting Engineer at Workforce Group

Job responsibilities

• Understand business requirements and you will define analytics environment.
• Create documentation for business requirement and analytics implementation
• Evaluate the effort needed for building specific reports
• Maintenance of existing reports and portals.
• Maintenance of the reporting environment.
• Get requirement from customer for reports.
• Generate reports & share with customer.
• Prepare reports if reports are not available
• Explain reports to respective internal external stake holders.
• Fix issues in reporting as per SLA.
• Continue to look for report automation..
• Deliver simple automation scripts.
• Develop full automation scripts.

Job Requirements

• University Degree in Technology.
• Preferable Experience in converged Wallet Solution Integration or equivalent e-wallet product 1+ Years.
• Must have Experience in Managed Services or in Operational assurance or SME areas preferably experience of reports generation & distribution. 2+ Years
• Must have 2-3 years of experience in IT environment or BSS.
• Previous experience on a similar Reporting and Analysis job.
• Strong knowledge of Excel/Access, including VBA programming (to manage / develop custom reports)
• Strong knowledge of any popular programming languages (e.g. C#, .NET, Java etc.) would be a plus
• Strong knowledge of SQL, PL/SQL, SQL Server, SSIS, Tableue, cloudera.
• Ability to work withstrict delivery deadlines and under pressure
• Experience in understanding DB schema.
• Performance management based on reporting.
• Result oriented with customer first attitude
• Can handle stressful and ambiguous situations
• Excellent communication skills in written and spoken English and French
• Self-motivated with strong drive and initiative, collaborative, relating and networking.