Senior Training and Development Manager at SIAO

Job Purpose

• To develop and implement an organization wide training and development strategy that will facilitate and drive individual development and capacity building as well as ensure effective coordination of activities (i.e. adequate human resource planning, counseling & training) in line with organisational requirements.

Core Responsibilities and Key Result Areas

Strategic planning and alignment:

• Coordinate development and evaluation of employee development policies and procedures
• Ensure embedment of Food Concept’s objectives and plans into future training needs
• Ensure an appropriate learning system in order to promote the desired proficiency level for every participant
• Promote, develop and implement effective result orientation, learning and feedback mechanisms to provide input for the continuous development of the company’s people learning and development strategy and employee development plan.
• Analyse training needs to develop new training programs or modify and improve existing programs
• Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Prepare training budget for departments

Employee Training and Development:

• Oversee training and development programs of staff across the organization
• Review and track internal and external training and development targets across all departments
• Perform weekly store visit and training performance evaluation
• Ensure consistency in the delivery and application of training standards across the business and oversees the planning, prioritization, and development of new training programs and initiatives, ensuring that these programs and initiatives are consistent with the business overall strategies, objectives, and needs
• Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
• Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors
• Oversee training compliance to ITF Requirements
• Ensure compliance to regulatory training requirements

Talent Management:

• Develop and implement an employee mentoring programme for Food Concepts
• Drive the development and deployment of a competency framework for the business
• Coordinate the development of a talent management strategy for Food Concepts

Key Performance Indicators

• Achievement of Company Sales, EBITDA, GP, PAT targets
• Achievement of the Training & Development Department’s budget/targets/objectives
• Achievement of Individual Personal Development Plans

Job Specifications

Educational Requirements

• A good First Degree in Social / Management / Physical Sciences
• Possession of a Post graduate degree in Human Resource Management / Business Administration or related degree is an added advantage

Professional Requirements:

• Membership of the CIPM, CIPD, HRBP, SHRM or any other related professional qualification is required.

Experience Requirements:

• Minimum of 8 years in Human Resources specifically training and development experience in a similar role in a multi-site, structured environment and/or in a Consulting firm

Knowledge Requirements

• Deep understanding of the industry
• Understanding of budget, cost and resource management
• Knowledge of training needs and analysis
• Knowledge of conflict management
• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects

Decision Expectations:

• Acts on defined procedures and decisions
• Enforces agreed decisions
• Plans training schedule and work schedule of subordinates
• Recommends operational, strategic and financial decisions

Working Conditions:

• Job holder typically work 40 hours per week, Monday to Friday, although it may involve weekend or extended working hours.
• This role is not entirely office-based, as the job may require travelling to train staff as the company has more than one office. It may also require speaking and presentations which involves standing for long hours during training/workshop sessions