We’re a health insurance company that acts like a technology company. We’re using software, data science and telemedicine to make health insurance more affordable, easier to access and more of a delightful experience
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We’re seeking a driven and experienced Senior Telesales Associate to play a pivotal role in driving business growth through advanced sales techniques and strategic client engagement.
You’ll be responsible for managing the full sales cycle, handling complex negotiations, and cultivating long-term relationships while guiding junior team members toward success.
Responsibilities include:
Proactively source, identify, and qualify high value leads through strategic outbound calls, warm referrals, and intelligent use of CRM insights.
Conduct deep dive needs assessments to understand customer pain points and position our HMO solution as the best fit.
Articulate the value of our health insurance plans with confidence, clarity, and relevance to each client’s unique challenges.
Maintain a structured, up-to-date sales pipeline using CRM tools, prioritizing high-conversion opportunities.
Skillfully manage the sales cycle from first call to sign-up, ensuring a seamless and professional customer experience.
Establish trust and maintain long-term relationships with prospects, acting as a credible advisor.
Maintain detailed records of all customer interactions, feedback, objections, and outcomes for continuous improvement.
Mentor and guide junior telesales associates, sharing best practices and supporting professional development.
Requirements
3–5 years of experience in telesales, inside sales, or B2B/B2C sales.
Proven track record of consistently exceeding sales targets.
Strong skills in advanced negotiations, deal closing, and account management.
Excellent communication and interpersonal skills with the ability to build trust quickly over the phone.
Proficiency in CRM software and sales tools.
Strong market awareness and ability to conduct competitor/market analysis.
Leadership qualities with experience mentoring or coaching junior sales team members.
Highly self-motivated, results-oriented, and comfortable working independently in fast-paced environments.
Excellent organizational and time-management skills.
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