Senior Property Manager at Knight Frank

About The Role

• We are seeking an experienced and highly professional Senior Property Manager to join our Property Management team.
• This is a senior leadership role responsible for the effective management of a diverse residential and/or commercial property portfolio, delivering exceptional client service, and leading high-performing teams.
• You will act as a trusted advisor to property owners, ensuring assets are well managed, compliant, and optimised to achieve clients’ investment objectives.

Key Responsibilities

• Take overall responsibility for the management of assigned residential and commercial property portfolios.
• Act as the primary point of contact for key clients, building strong and lasting relationships.
• Oversee rent collection, service charge administration, budgeting, and financial reporting.
• Lead, supervise, and develop Property Managers, Officers, and site teams.
• Ensure compliance with statutory requirements, health & safety regulations, and internal governance standards.
• Manage contractors and service providers, ensuring service delivery meets agreed standards.
• Prepare and present management reports, budgets, and performance reviews to clients.
• Handle escalated tenant and client issues and ensure timely resolution.
• Identify opportunities to enhance asset value, improve efficiencies, and support business growth.
• Support the onboarding of new properties and handover of new developments into management.

Person Specification

• Candidates should possess a Degree in Estate Management.
• Professional membership (NIESV, RICS) is required.
• Minimum of 7–10 years’ experience in property management, with proven experience managing large or complex portfolios.
• Strong leadership and people management capability.
• Excellent client relationship, communication, and presentation skills.
• Solid understanding of service charge management, budgeting, and financial reporting.
• Highly organised, commercially aware, and detail-oriented.
• High level of professionalism and integrity.