Senior Manager - Payments and Business, Strategy and Innovation at MTN Nigeria

Job Identification: 1308
Location: Victoria Island, Lagos
Job Category: MTN Level 3H
Job Schedule: Full time
Reports To: Chief Product Officer
Division: MoMo Payment Service Bank

Job Description

• Cascade the product strategy from the Group Finco and build a MoMoPSB customized product roadmap for the segment
• Lead the development of the payment strategy in line with overarching divisional goals with emphasis on client experience to deliver growth of merchant ecosystem and mobile payment usages
• Develop and implement plans to drive payment adoption
• Cascade payments solutions designed in the group to MoMoPSB and provide inputs for localization
• Oversee design of loyalty solutions and schemes to support the growth of mobile payment
• Provide inputs into customization/localization of Mobile payment solutions and products to support various business segments’ requirements
• Deploy solutions to cover the maximum number of payments use cases
• Ensure payment solutions deliver the best user experience and value to every key stakeholder of the payment ecosystem
• Develop solutions and operational framework to drive growth of both digital and physical merchant ecosystem
• Manage and resolve escalations that have impact on critical path of service delivery
• Develop an operational playbook to drive mobile payment and provide strategic guidance for its implementation
• Oversee the implementation of payment solutions for new products
• Support to develop and maintain the best value proposition to both consumers and merchants, in collaboration with the Business development and Distribution teams
• Manage the implementation of new products and services
• Manage the development and implementation of Go-to-market strategy to drive payment, in collaboration with the Business development and Distribution teams
• Review and identify key risks, issues, and dependencies and set mitigation actions
• Provide input and tactical activities to drive merchant payment volumes, number of registered merchant, conversion to active merchant and grow merchant payment ecosystem
• Manage negotiations, close deals and sell additional services to merchants.
• Leverage on analytics, mobile data and mobile advertising to develop fit for purpose payment solutions
• Ensure market leadership in merchant payments and facilitate the implementation of payment solutions – merchant ID & QR codes etc.
• Ensure that appropriate processes and models are in place to drive traction and reduce players in the value chain
• Identify and tap into payment opportunities through partnerships and relevant channels 
• Work closely with the other teams within MoMoPSB and support functions to optimize the revenue generation opportunity and demonstrate strong ROI
• Ensure the creation and maintenance of high-quality relationships with all target customers
• Provide input into the development and implementation of short term and long-term sales plans for the organization
• Analyze organizational dynamics at the prospective customer and develop the most effective products and solutions.

Requirements
Education:

• First  Degree in any related discipline
• An MBA/Masters will be an added advantage
• Fluent in English.

Experience:

• 9 - 17 years of experience including:
  • Experience in Fintech, banking or financial services is mandatory 
  • Successful track record as a senior management professional in delivering exceptional Fintech payment products, business growth & financial results
  • Experience working in a global/multinational enterprise with a good understanding of emerging markets.