Senior Manager - Partnership and Alliance Management at MTN Nigeria

Reports To: General Manager - Business Development

Division: Enterprise Business

Mission:

• To efficiently define and manage EB Partnership and Channel engagements and interactions.
• Develop and co-create solutions with the Partner Ecosystem to deliver value to Enterprise Customers, in line with EB revenue and strategic objectives.

Description:

• Review market and contribute to the development of marketing strategies for MTNN EB, demonstrating an understanding of MTNN direction and business strategies.
• Develop, implement, and responsible for performance KPI’s and Metrics of vendor management program for multiple national programs.
• Establish and maintain regular Partner and Channel governance processes. Facilitate all meetings and provide readout to program leadership and key stakeholders.
• Collaborate with stakeholders on administration of contracts to ensure performance, resource plans, and payments are met in adherence with the project plan.
• Identify and escalate contractual issues problematic or inconsistent with company processes.
• Develop Partnerships and Channel management processes and dashboards using advanced project management and analytics methodologies. 
• Create Partnerships and Channel notifications, participates in requests for proposals and various other contractual documentation.
• Maintain current knowledge of relevant contractual procedures and practices to appropriately analyze terms and conditions of contracts.
• Evaluate operational issues and considerations in vendor contract enforcement, and work with key stakeholders to administer get well plans.
• Create standardized material, forms, and documents for Partnerships and Channel contract administration and management.
• Provide support to various teams in terms of contract documentation interpretation.
• Manage incentives and penalties, as appropriate, to drive the required Partner performance.
• Train and develop personnel in the effective use of tools, products, and procedures and delivers training.
• Participate in tool selection and development of vendor management tools

Education:

• First degree in any relevant discipline.
• Fluent in English

Experience:

9 - 17 years’ experience including: 

• Manager track record of 3 years or more; with at least 3 years in B2B 
• 4 years management experience in telecommunication industry and customer negotiations 
• Worked across diverse cultures and geographies advantageous
• Experience in coaching/knowledge transfer role