Senior Human Resources Officer at Primly Premium Solutions Ltd

Job Summary

• The Senior HR Officer will focus on performance management and training and development, s/he will also manage other HR tasks and operations working with the HR Manager.

Performance Management:

• Encourage a culture of objective setting and result measurement to monitor and measure the performance of employees.
• Develop measurable KPIs and competency models working with line managers for the various job roles within the organization.
• Design, take ownership and work with management in implementing a performance management system that consistently captures KPIs, and individual objectives and aligns teams to organizational goals.
• Introduce a structured Appraisal Plan that ensures all employees are appraised as at when due as per HR Policy.
• Advise and guide managers to assess the competencies of employees using the appraisal system.
• Collate, and analyse performance appraisal results and produce performance Appraisal reports to management and ensure team members receive timely performance-related feedback.
• Perform Quarterly Performance appraisal training for line managers and heads of departments and provide support should they face challenges with the implementation.
• Work closely with managers to identify employee needs and design personal improvement and development plans.
• Routinely review KPIs and competency tracking systems to determine their ongoing ability to support our business objectives and the evolving requirements of each role.

Training:

• Identify the learning gaps and training needs of employees through needs assessment surveys, appraisals and consultation with managers.
• Develop an Annual Training Plan with relevant training Courses, Programs and calendar.
• Drive the organizational culture in all training programs and activities.
• Use training to set a direction for succession planning by identifying key competencies for essential roles.
• Introduce relevant coaching techniques for managers to help them mentor, upskill and retain the top talents.

Other Duties:

• Support in arranging recruitment and the hiring of employees.
• Conduct routine Engagement and Exit surveys, interpret data gathered and report findings and recommendations to management.
• Maintain an up-to-date HR filing system.
• Assist with the day-to-day efficient operation of the HR office.
• Provide cover in the HR department on a needs basis.
• Contribute to the continuous improvement of HR systems and practices
• Other duties within the scope as needed by the department or requested by management.

Job Requirements

• Applicants must possess a minimum of a Bachelor's Degree in Human Resource Management, Industrial Relations or Business Administration.
• Must have at least 3 years experience.
• Any relevant professional certification (CIPMN, CIPD, SHRM) is a requirement.
• Must have completed NYSC with over 3 years of work experience as an HR professional.
• Proficient IT and computer skills including the ability to operate spreadsheets and word-processing programs.
• Great attention to detail.
• Strong communication and interpersonal skills.
• Excellent relationship management.
• Proactive problem-solving approach.
• Stress tolerance.
• High level of professionalism.
• Ability to maintain strict confidentiality.