Senior Field Service Engineer - Automation, Control & Electrical Distribution at Schneider Electric Nigeria

Ref Id: 0069EL

Job Purpose

• The installed Service Engineer ensures complex installation, maintenance and repair on customer installed base
• Identify new opportunities while attending customer sites to promote Services growth
• Development of engineering design for Power SCADA solution and installation of the solution, testing and commissioning.
• Work within project teams to design, develop and test high quality PLC control systems, HMI and SCADA programs and interfaces
• Integration of PLC and other equipment on the SCADA network.
• Implementation of OPC server / Client solution for SCADA network.

Essential Responsibilities

• Advise customers on best practice, new services and upgrade opportunities
• Perform Startup / Commissioning on equipment across the Schneider Electric product portfolio.
• Perform Preventive, scheduled and unscheduled Maintenance on equipment
• Track Installed Base (serviceable assets)
• Submit Opportunity Detected during his interventions
• Support serviceable Schneider equipment including but not limited to: electrical switchgear, HVAC/CRAC systems, UPS systems, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, security, access control, CCTV and fire alarm and suppression systems.
• Leads or contributes to Field Services small projects coordination and execution on customer site (end of life, modernization, upgrade, …).
• Perform basic audits of customer’s electrical systems and equipment.
• Document all required information for each site (technical report)
• Get signature from customer for acceptance after the execution of the on-site work
• Provide daily and accurate time and expense for each customer intervention
• Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location.
• Develop innovative solutions to more complex technical problems that arise during start-up.
• Research, evaluate, and recommend new products or equipments upgrades that will meet customer needs.
• Assist Schneider Electric Service Partners in site visits, evaluating technical and professional performance.

Qualifications / Role Requirements

• Technical diploma in Engineering
• Minimum of 5-6 years active project/services execution in industrial automation) in a technical service field
• Prior experience in a services role, supporting clients is an added advantage
• Good understanding of the medium voltage network
• Ability to work effective on Automation network for System Control
• Ability to Configure Power Monitoring Expert for Monitoring the power network.
• Ability to Comprehend and understand the Schneider Electric Industry products in order to execute projects and to support internal & external
• Knowledge in Industrial networks, Schneider PLC’s, Citect and Wonderware) is an added advantage
• Ability to configure Twido PLC and Magelis HMI for remote operation is an added advantage
• Able and willing to travel up to approximately 20% of your time.
• Good understanding of the medium voltage network.
• Ability to write reports and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
• Must have proven skill level to interpret blueprints and other service documents, including but not limited to, specifications, reporting and quality requirements
• Female candidates are highly encouraged to apply.