Senior Engineer, VAS at 9Mobile

Job Summary

• Operate and maintain VAS platforms/ systems to ensure constant (24 hours) availability and stability.
• Technical support operations and projects for the deployment and delivery of VAS products and services.

Principal Functions

• Put in place strategies to ensure 99.99% network and service availability of VAS nodes
• Work closely with vendors in the testing, implementation and maintenance of services as required by the business (Commercial and Marketing requirements)
• Perform a comprehensive analysis of faults/failures on VAS nodes to determine the root cause and conduct corrective action for permanent resolution in a timely manner
• Analyse daily generated alarms and error logs, report, trends and implement a proactive measure
• Work closely with other stakeholders (products development, customer care and Network Planning)to deliver quality value-added services.
• Develop and apply high level of skills, knowledge and standards to stay current with business and industry trends.
• Apply proactive approach towards performance management, and suggest corrective measures to arrest any shortfalls
• Perform acceptance tests on newly implemented VAS platforms to validate features, capacity and functions
• Have a full understanding of VAS protocols including SMPP, USSDI&II, SIP, XML, Diameter, HTTP(S), SS7, SIGTRAN, Web services, IP and others (SNMP, ICMP, etc)
• Perform other assigned duties as delegated by Manager PS & CS VAS    

Educational Requirements

• First degree or equivalent in Engineering or Science
• Four (4) to Six (6) years post NYSC work experience

Experience, Skills & Competencies:

• Expert knowledge of Network Availability and Capacity Management
• Good understanding of technology evolution (Cloud Computing, Software-Defined Networking (SDN), network functions virtualization (NFV), IoT, M2M, AI etc.)
• Good understanding of Online and Offline billing
• Good understanding of Software life cycle
• Basic  knowledge of IP Technologies
• Expert knowledge of Database Management System (RDBMS and NoSQL)
• Good knowledge of data visualization
• Expert knowledge of Linux/UNIX operating system
• Good knowledge of VAS service flow
• Basic Programming knowledge (PHP, PL/SQL, Python, Shell Scripting etc.)

Skills:

• Great teamwork and collaborative spirit
• A self-starter with high attention to detail
• Ability to engage and drive others to deliver targets
• Proven ability to make an impact both internally and externally
• Delegation/Supervisory
• Problem Solving and analytical mind

Behaviour:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus