Senior Business Analyst at Leadway Assurance Company

Role Overview

• We are a leading insurance organization developing next-generation line of business applications for General, Life and Health Insurance.
• The Senior Business Analyst will collaborate with product owners, subject matter experts, and development teams to capture and translate business needs into detailed user stories and requirements for a cloud-native, multi- tenant insurance SaaS platform.
• While stakeholder management is secondary, you will ensure that regulatory compliance (IFRS 17, NDPR, NIST), and multi-tenant configurations are considered and accurately documented.

Key Responsibilities

• Requirements Elicitation: Gather and document requirements for policy lifecycle management, underwriting, claims, reinsurance, and compliance (IFRS 17, NDPR, NIST).
• User Stories & Backlog Management: Define clear acceptance criteria for core modules including Policy Administration, Underwriting, Rating & Quotation, Claims Management, Reinsurance, Technical Risk Management, Direct Online Distribution Channels, Actuarial & Product, Billing & Payments, Claims & Benefits, etc.
• Regulatory Alignment: Collaborate with Compliance SMEs to incorporate IFRS 17 and NDPR requirements into system specs.
• Cross-Team Collaboration: Work with UX designers, QA engineers, and developers to ensure clarity of requirements in sprint planning and execution.
• Continuous Improvement: Identify process gaps and recommend enhancements to align with multi-tenant SaaS best practices.

Qualifications

• Bachelor’s degree in business, Information Technology, or related field.
• Professional certification in Business Analysis (e.g., CBAP) is beneficial but not mandatory.

Experience

• 5+ years as a Business Analyst on large-scale enterprise projects, ideally within financial services or insurance.
• Experience working with Agile/Scrum methodologies in a multi-team environment.

Other Skills & Competencies

• Strong analytical and problem-solving abilities.
• Familiarity with IFRS 17, NDPR, or similar regulatory frameworks is advantageous.
• Excellent communication skills for an on-site, fast-paced environment.
• Detail-oriented, with an ability to handle complex, multi-tenant requirements.