Salon Manager at Willers Solutions

Location: Gbagada, Lagos

Job description

• Oversee daily salon operations.
• Organize employees’ shifts, considering peak times and seasonality.
• Arrange for regular maintenance services for all equipment.
• Apply hygiene practices across salon stations.
• Ensure all beauty treatments meet high quality standards.
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions.
• Keep updated records of costs and revenues (e.g, daily, monthly and quarterly).
• Lead the salon staff team in providing excellent services and maximizing salon profit
• Manage day-to-day operations of the salon including opening and closing procedures, staff behavior and customer intake procedures
• Interview, hire and train salon staff in procedure, policy and health regulations
• Schedule staff to ensure adequate coverage for the salon's needs
• Resolve customer complaints and provide solutions to staff disputes.
• Account for and report profits and expenses of the salon.
• Prepare and maintain sales, inventory and customer reports.
• Manage inventory salon products by maintaining records of stock quantities on hand and ordering replacement items.

Requirements

• Minimum of OND degree in Business Administration or relevant field.
• Minimum of 1 year experience.
• Proven work experience as a Salon Manager/ hair stylist or similar role
• Good knowledge of hair treatments and products.
• Basic bookkeeping knowledge.
• Excellent organizational skills.
• Ability to handle customers’ requests and complaints with grace.
• Must be able to use MICROSOFT EXCEL.
• MUST reside around GBAGADA or its environs.