Sales Representative at FMR AGENCY

Description

• The Sales Representative will be responsible for promoting and selling internet services to prospective customers through online channels, phone calls, and digital platforms.
• The role focuses on lead conversion, customer engagement, and achieving sales targets while working entirely from a remote location.

Key Responsibilities
Sales & Customer Acquisition:

• Contact and engage potential customers through phone calls, social media platforms, emails, and messaging channels.
• Present and explain internet service packages to prospective clients.
• Convert leads into paying customers and meet assigned monthly sales targets.

Lead Management:

• Follow up on leads generated through marketing campaigns, social media, and referrals.
• Maintain regular communication with prospects to nurture interest and close sales.

Customer Relationship Management:

• Provide accurate information regarding products, pricing, installation processes, and service coverage.
• Maintain strong relationships with new and existing customers to encourage referrals and repeat patronage.

Sales Reporting:

• Keep accurate records of leads, sales activities, and customer interactions.
• Submit daily or weekly sales reports to the Sales Supervisor or Manager.

Online Brand Representation:

• Represent the organization professionally across all digital communication platforms.
• Participate in online promotional campaigns and virtual sales initiatives.

Key Performance Indicators (KPIs)

• Monthly sales target achievement
• Lead response time
• Conversion rate from inquiries to sales
• Customer satisfaction and retention
• Accuracy and timeliness of sales reports.

Qualifications, Skills & Work Requirements

• Minimum of OND / HND / Bachelor’s Degree in Marketing, Business Administration, or a related field.
• 1 – 2 years experience in sales, telemarketing, customer service, or online sales.
• Strong verbal and written communication skills
• Proven sales, persuasion, and negotiation skills with the ability to close deals.
• Good customer relationship management skills and ability to maintain professional client interactions.
• Strong digital communication skills, including the use of platforms such as WhatsApp, email, and basic CRM tools.
• Excellent time management, organization, and self-discipline, with the ability to work independently in a fully remote environment and meet sales targets.
• Must have access to a personal laptop or smartphone with reliable internet access.
• Must maintain a quiet and professional workspace suitable for communicating with customers.
• Familiarity with basic sales tracking tools and online communication platforms will be an added advantage.

Compensation & Benefits

• Salary: N80,000 / month
• Flexible Remote Work Environment
• Opportunities for Professional Growth and Career Development within the organization.