Sales Operations Coordinator at PrimoFinesse Consulting

Job Summary

• The Sales Operations Officer is responsible for developing and overseeing a smooth, effective sales process to enable the growth of the organization.
• In other words, a Sales operations officer takes care of everything reps need to support their ability to sell.
• The Sales operations executive typically builds reports that are used by team members and leadership to inform decisions based on historical data, present-day results, and future forecasts.

Job Responsibilities
Logistics and Supply Chain Management:

• Revalidation of LPO when needed for supply (timeliness and accuracy)
• Managing distribution for out-of-Lagos supply with logistics company (end-to-end)
• Ensuring products arrive in good condition
• Timely submission of production plans
• ⁠Ensure routes are aligned and optimized
• Daily Collaboration with the logistics team for a seamless supply chain.

Merchandiser Management:

• Follow up with merchandisers to:
  • Share stock levels and submit weekly reports
  • Ensure products are well-arranged
  • Provide instore insights of our products and competition.
• Merchandiser Payment notifications to the Human Resources Department.

Sales Support and Administration:

• Daily invoice raising (timeliness and accuracy)
• FSR daily reporting sheet analysis (Ensure compliance, do tactical store visits, market understanding)
• Weekly Payment and Receivable tracking and follow-up.

Sales Activation:

• Coordination of Exhibitions, Instore Activation, Visibility materials.

Customer Service Support:

• Invoice raising as needed
• Customer service communication.

Reviews and Reports:

• Monday meeting planning and coordination
• Weekly and monthly reports submission.
• Quarterly Competition Sales Reviews (Volume, Value and Competition Analysis).

Job Requirements

• HND / B.Sc in Business Administration, Marketing or related discipline.
• Minimum two (2) years experience as a Sales Operations Officer
• Excellent written and verbal communication skills
• Proficient in the use of Microsoft Office suites
• Excellent analytic and reporting skills
• Interpersonal, time management, coordination, and organization skills are required
• Proximity to location is a PLUS.