Sales Manager at Terawork

Key Responsibilities: 

• Generate leads and convert prospects into customers for assigned territory or product line 
• Meet or exceed monthly and quarterly sales targets 
• Manage customer relationships and maintain high service standards 
• Track all sales activities and client interactions in ERP CRM module 
• Coordinate with Marketing, After Sales, and Parts team for fulfillment and service continuity 
• Provide timely and accurate reports to Sales Manager 
• Support pricing, proposal generation, and contract negotiation 

Skills & Qualifications: 

• OND/HND/Mechanical/Electrical Engineering & M.B.A 
• Minimum 5-8 years of field or product sales experience 
• ERP or CRM software experience preferred 
• Strong interpersonal, negotiation, and organizational skills 

Standard Operating Procedure (SOP) 

• Daily Sales Activity: Check ERP CRM dashboard. Follow up with open leads. Update status of all customer interactions. 
• Lead Management: Record all new leads in ERP. Qualify based on product fit. Escalate hot leads to manager if needed. 
• Customer Visits & Calls: Plan field visits weekly. Log purpose, outcome, and follow-up action in CRM after each call or meeting. 
• Reporting & Targets: Update weekly performance tracker. Attend team reviews. Track against personal sales targets. 
• Product & Budget Knowledge: Understand product pricing, key features, and budget considerations. Stay updated on offers and promotions. 
• Coordination with Other Departments: Work with After Sales for follow-up service, and Parts team for delivery/availability inquiries.