Jobs at Terawork

Key Responsibilities: 

• Generate leads and convert prospects into customers for assigned territory or product line 
• Meet or exceed monthly and quarterly sales targets 
• Manage customer relationships and maintain high service standards 
• Track all sales activities and client interactions in ERP CRM module 
• Coordinate with Marketing, After Sales, and Parts team for fulfillment and service continuity 
• Provide timely and accurate reports to Sales Manager 
• Support pricing, proposal generation, and contract negotiation 

Skills & Qualifications: 

• OND/HND/Mechanical/Electrical Engineering & M.B.A 
• Minimum 5-8 years of field or product sales experience 
• ERP or CRM software experience preferred 
• Strong interpersonal, negotiation, and organizational skills 

Standard Operating Procedure (SOP) 

• Daily Sales Activity: Check ERP CRM dashboard. Follow up with open leads. Update status of all customer interactions. 
• Lead Management: Record all new leads in ERP. Qualify based on product fit. Escalate hot leads to manager if needed. 
• Customer Visits & Calls: Plan field visits weekly. Log purpose, outcome, and follow-up action in CRM after each call or meeting. 
• Reporting & Targets: Update weekly performance tracker. Attend team reviews. Track against personal sales targets. 
• Product & Budget Knowledge: Understand product pricing, key features, and budget considerations. Stay updated on offers and promotions. 
• Coordination with Other Departments: Work with After Sales for follow-up service, and Parts team for delivery/availability inquiries.

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Job Summary:

• A leading provider of security and defense solutions, as well as power management and metering technologies is seeking a confident and highly articulate Showroom Specialist. This role requires a proactive individual who can quickly gain in-depth knowledge of the company's products and services, effectively communicate their benefits, and take ownership of the showroom experience to drive engagement and sales. The ideal candidate must possess excellent communication skills, a persuasive demeanor, and the ability to answer client questions with clarity and confidence.

Key Responsibilities:

• Welcome and engage visitors, ensuring an outstanding customer experience from the moment they step into the showroom.
• Quickly master product knowledge and confidently articulate the features, benefits, and applications of bulletproof vests, ballistic helmets, security solutions, smart metering, and power management technologies.
• Conduct product demonstrations and guided showroom tours that are engaging, informative, and tailored to the needs of different visitors.
• Own the showroom experience by maintaining a professional, well-organized, and visually appealing environment that enhances product appeal.
• Respond to inquiries with confidence, addressing client concerns, providing recommendations, and seamlessly directing them to relevant departments when needed.
• Take initiative in promoting and selling the company’s products and services, proactively engaging visitors with a persuasive and consultative approach.
• Assist the sales and marketing team by identifying potential leads, following up on client interests, and supporting showroom events.
• Stay updated on industry trends and competitors, continuously improving knowledge to position the company’s offerings effectively.

Qualifications & Experience:

• Bachelor's degree or equivalent in Business Administration, Marketing, Communications, Sales, or a related field.
• Minimum of 3 years of experience in a customer-facing or sales-oriented role, such as showroom sales, luxury retail, client relations, hospitality, or technical sales.
• Exceptional confidence and communication skills, with the ability to speak persuasively and respond to questions with clarity.
• A proactive learner who can quickly absorb technical product knowledge and explain complex solutions in simple, engaging terms.
• Prior experience in technology, security, or power-related industries is an advantage but not mandatory—strong sales and interpersonal skills will be prioritized.
• Results-driven mindset with the ability to take ownership and contribute to the company’s revenue growth.
• Strong organizational skills and attention to detail, ensuring an exceptional showroom presentation at all times.