Sales Manager at Hyatt

About The Role

• The Sales Manager is responsible for driving revenue growth by identifying new business opportunities, maintaining client relationships, and maximizing sales across hotel services (rooms, events, F&B). This role focuses on achieving sales targets while ensuring excellent customer satisfaction aligned with Hyatt’s brand standards.

Key Responsibilities:

• Develop and execute strategic sales plans to achieve revenue goals
• Identify and pursue new business opportunities (corporate, leisure, MICE segments)
• Build and maintain strong relationships with clients, travel agents, and corporate partners
• Conduct sales calls, site inspections, and client presentations
• Negotiate contracts and close deals to maximize profitability
• Collaborate with marketing and revenue management teams
• Monitor market trends, competitor activities, and pricing strategies
• Prepare regular sales reports, forecasts, and performance analysis
• Represent the hotel at industry events, trade shows, and networking functions

Qualifications

• Bachelor’s degree in business administration, Hospitality Management, or related field
• 3–6+ years of experience in hotel sales or hospitality industry
• Strong communication, negotiation, and interpersonal skills
• Proven track record of meeting or exceeding sales targets
• Ability to work under pressure and manage multiple accounts
• Knowledge of local and international travel markets is a plus