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Owens and Xley Consults is a Lagos based company that offers business advisory and consulting services to help Small and Medium-sized Enterprises (SMEs). Our Mission is to provide quality insights, tools and resources needed to build a sustainable business.
Location: Bariga, Lagos
Industry: Catering Equipment & Supplies
Overview
Our client is a retail catering tools & equipment brand with its retail store at Bariga, Lagos. We are looking to recruit a Sales/ Customer Service Officer to monitor and manage customer experience via phone calls and in-store.
Summary Duties and Responsibilities
Receive customers into the store in a friendly and polite manner
Answer phone calls/online requests with an upbeat yet professional tone
Provide customers with detailed and updated information about products.
Cross-sell products to customers to boost sales.
Guide customers to shelves carrying products within the store.
Assist customers in-store/online with making product choices that meet their needs
Empathically & tactically handle all customer complaints while adhering to company policies
Maintain outstanding store condition and visually appealing retailing standards.
Receive new deliveries into the store.
Stock shelves with products in an aesthetically alluring way
Keep an eye on inventory levels and restock shelves as needed.
Attach price tags to products on the racks and shelves.
Perform miscellaneous job-related duties as assigned by Supervisor
Requirements
Salary
N60,000 /month
Interested and qualified candidates should forward their CV to: recruitment@owensxley.com using the position as subject of email.
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