Sales Associate at HR-on-Wheels

Our client is a fashion and beauty boutique based in Ikoyi, Lagos. Her products offerings are; Luxury Human Hair Extensions – Wigs, Bundles, Weaves, Loose Hair and Closure, Ready to wear fashion, Semi Fine jewellery, Trend jewellery, Bridal jewellery, Custom Made Gems and Stones, Accessories: Handbags, Dinner Purses, Contemporary Occasion Wear Fabrics.  They currently need a detail-oriented SALES ASSOCIATE who understands the retail business and the importance of customer service.
JOB RESPONSIBILITIES

• Gain Complete Product knowledge of the products
• Present, promote and sell products using solid arguments to existing and prospective customers. 
• Gain understanding of the business process and be comfortable telling the company’s retail story to customers
• Promote the company as a brand ambassador.
• Cross sell and upsell to customers, coordinating with rest of sales team and MD
• Cultivate and develop relationship with customers, and manage the relationship in order to have repeat business, especially with HNI customers
• Make sales using technology - WhatsApp, Instagram Facebook, SMS, Telephone
• Arrange, display Fashion and beauty products using Store Product display skills
• Achieve agreed upon sales targets and outcomes within schedule
• Expedite resolution of customer problems and complaints to maximize satisfaction.
• Execute supply management with reports/information on customer needs, problems interests and new product requests
• Collate basic Inventory, Expense and Sales Record.

JOB REQUIREMENTS

• A degree in management, business, or social sciences or SALES
• Non-Degree holders are welcome 
• Experience in fashion retail or beauty business, event planning, or business is a must
• Excellent selling, negotiation and communication skills
• Must be tech savvy and able to figure out how to use all store software
• Decent administrative skills
• Very good communication skills:  Oral and Written 
• Ability to dress well and appear neatly  
• Must have an interest in retail and interest in creating good customer experience.
• Must be a self-starter and have the ability to complete projects on their own
• Proximity to Ikoyi is preferred