Roving Safety and Security Liaison Officer at Mercy Corps

General Position Summary

• Reporting to the Country Safety & Security Manager (CSSM), the Roving Safety & Security Liaison Officer will be responsible for the security analysis, intelligence gathering, and strategic planning support required by the team within the geographical locations in which operations are situated.
• The Roving Safety & Security Liaison Officer is responsible for ensuring security protocols are in place at the responsible field sites, maintaining security information networks and assisting all the responsible personnel in operational, programming security and liaison activities.
• The post-holder will likewise be responsible for outreach and coordination to local NGO networks including host government security operatives, as required, to support coordinated engagement work within the relevant geographical location.

Essential Job Responsibilities
Security Analysis & Operational Security:

• Work with the Country Safety & Security Manager, Field Managers, Team Leader and field teams to monitor the security environment in the designated areas of Nigeria, with particular focus on the program areas of operations.
• Stay informed (through media, social media, contacts, etc.) about the safety and security situation in Central & Northern Borno on daily basis.
• Liaise with security counterparts in other parts of the state and the country in order to understand how security situations in other areas affect mercy corps program activities
• Verify acquired information through, primary and secondary sources.
• Maintain regular contact with field teams about the safety and security situation in their area.
• Produce advisories (longer term), incident reports, security updates and other work products as directed for CSSM review and dissemination to staff.
• Produce immediate security advisories to be put out on various security channels in order to ensure
  staff safety
• Review staff movement to the field and give advice in order to mitigate risks as necessary. Produce road assessments, etc. for dissemination to staff.
• In conjunction with the CSSM prepare and deliver relevant security trainings for relevant staff (i.e. guards, drivers, program staff, etc.)
• Vehicle & Staff Tracking: Track vehicle movements where and when required until the safe, arrival to destination. Give advice regarding road movement as needed prior to movement (i.e. identifying safe areas, sharing road assessment, etc.
• Provide initial analysis of relevant security development and communicate them to the CSSM
• Update Local Area Security Plans, Contingency Plans, Security Bulletin Boards and other documents on at least a quarterly basis or as directed by the CSSM. Ensure plans are shared with and disseminated to relevant staff.
• Reporting:
  • Daily Risk Ratings per location
  • Monthly Go / No-Go for key roads and districts
  • Incident Reports and Incident Log – always up to date (provide incident analysis for CSSM review)
  • Risk Assessment – quarterly minimum
  • Flash Reports – immediate dissemination of critical incidents in our area of work
• Prepare weekly security brief and share with all staff in the meetings
• Be readily available at all times to the applicable field teams to give feedback on relevant security developments.
• Alongside the relevant operational focal people, ensure that relevant staff members have and are able to use this equipment, including radios, satellite phones, fire extinguishers, etc through regular training and orientations for new staffs.
• Alongside with the relevant operational focal people, conduct comprehensive security/risk assessment in potential new program/field sites in Northern & Central Borno and elsewhere as directed by the CSSM.
• Work with the relevant program and operational focal people as well as the Team Leader, on community acceptance messaging and other operational strategies in the area of operations in Southeast/South-South and other locations as directed.
• Gain movement clearances through established government security apparatus as required.

Liaison Activities:

• Stay abreast of political developments and humanitarian trends in Nigeria, with an emphasis on the security context in Southeast/South-south Nigeria, informing the CSSM.
• Ensuring sufficient capacity and knowledge to support policy analysis and strategic planning around the humanitarian, Peace and Conflict management architecture and operational issues.
• Collaborate with the Operations Director, Operations Manager, CIPP DCOP/COP, Team Leader and SMT to act as official representative at meetings with external engagement targets.
• Identify and liaise with external partners.
• Develop a calendar of upcoming lobby opportunities to be tapped into.
• Liaise with leads from relevant national and international coordination structures
• Engage with peacebuilding, conflict mitigation and resilience working groups, through calling for meetings, drafting action-oriented meeting notes, support in sourcing for presenters and developing agenda for the meetings.
• Ensure collaboration with the OCHA - chaired Humanitarian Communications Working Group.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work.

Finance & Compliance Management:

• Ensure compliance with donor and Mercy Corps regulations related to emergency programming.
• Ensure compliance with all Mercy Corps finance regulations in carrying out activities as a Safety & Security Officer

Influence & Representation:

• Identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, local governments and other stakeholders. Communicate effectively to ensure overall project targets and donor obligations are met

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Works with:

• Country Safety and Security Manager (Abuja), Liaison & Safety Officers, state officers, Field Managers, Operations Manager, Team Leader, Program Managers, Field Teams

Knowledge and Experience

• University Degree in Criminology and Security Studies or related field.
• 5-7 years of security management experience is desired. At least 3 years of security management experience with an INGO or equivalent organization.
• Experience in Liaison with Government Security Forces and other relevant Government Security Agency is required
• Experience in First Aid Training, in other to respond to staff, partners and program beneficiaries in case of needs is required
• Relevant work experience in policy analysis, influence, strategic planning, communications, research, media, data gathering and/or information management.
• Demonstrated capacity to develop and implement strategies with clear theories of change
• Excellent writing, editing and analytical skills and ability to formulate well-targeted strategic documents
• Ability to work independently in a fast-paced and often demanding environment
• Fluency in English, Igbo Language and at least one other Nigeria local languages is required, with demonstrated writing skills
• Computer literacy in using Microsoft Office and email/internet.
• Demonstrated understanding of complex emergencies, related security concerns, and appropriate responses to such emergencies. Good context analysis skills.
• Excellent negotiation and representation skills and the ability to work comfortably with an ethnically diverse staff in a very sensitive environment.
• Effective skills in coordination, organization and prioritization as well as in Microsoft Office
  applications.
• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work cooperatively with team members.
• Experience living and working in Nigeria, and experience in Southeast/South-south Nigeria is preferred.
• Knowledge of Mercy Corps systems and procedures is highly desirable.
• English proficiency required; excellent written and oral skills.
• Ability to speak Igbo or any other Nigeria Southeast/Southsouth local languages (desired)

Success Factors

• Critical to this job is the ability to carry out liaison, intelligence information gathering & networking activities, think critically, keep abreast of security situations within volatile terrains, work out methods to deliver successful programs, be able to comply with Mercy Corps and donor regulations while maintaining strong cooperative relationships with other departments.
• The successful candidate will have the ability to interact effectively with national and international staff members and demonstrate the ability to multi-task, meet deadlines and provide relevant advice and support in a fluid security environment.
• The candidate will also have to be able to demonstrate a high degree of professionalism and must be able to live and work closely with a diverse team of individuals in a highly intense environment.
• Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps' policies, procedures, and values at all times and in all in-country venues.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to Mercy Corps Code of Conduct Policies and values at all times.
• Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.