Revenue Assurance & Interconnect Manager at Smile Communications

Role Description

• This is a full-time, on-site role located in Lagos for a Revenue Assurance & Interconnect Manager.
• The manager will be responsible for ensuring the accuracy and integrity of revenue streams, monitoring interconnect agreements, improving business processes, and implementing revenue assurance strategies.
• Daily tasks include analyzing financial data, verifying revenue recognition, and liaising with internal and external stakeholders.

Job Description

• Develop comprehensive revenue assurance and fraud prevention policies and procedures.
• Recommend and implement fraud prevention systems and process enhancements.
• Perform reconciliation of revenue streams and call data records to ensure data integrity.
• Provide leadership and direction in protecting company assets to prevent financial loss and fraud.
• Investigate customer complaints and recommend appropriate actions.
• Collaborate with other departments and finance teams to design and implement best practices for fraud prevention.
• Document and monitor revenue flows.
• Develop business continuity plans, tools, and processes to minimize business interruptions and revenue loss from disasters, sabotage, or network downtime.
• Update and maintain the international rates table.
• Monitor and analyze international traffic routing to ensure Least Cost Routing (LCR) is consistently applied.
• Monitor and block unauthorized airtime transfers and call routing/refiling.
• Continuously identify and mitigate revenue losses to maintain high levels of loss avoidance.
• Analyze and approve commission payments to ensure integrity and compliance with business rules.
• Monitor potential revenue leakages and inflated cost exposures in interconnect trading environments.
• Test changes to revenue-generating software platforms to identify and prevent potential revenue leakage before deployment.
• Perform any other duties as assigned by the Chief Finance Officer or designated company representatives.

Qualifications

• Revenue Assurance and Revenue Recognition skills
• Bachelor’s Degree in  any numerate field (Finance, Accounting, Business Administration, or a related field) including Sciences and Engineering.
• Minimum of 8 Years work experience
• At least 5 years hands-on experience in Telecommunications industry
• Sound project management skills
• Logical and analytical skills
• Interpersonal/communications skills
• Essential Desirable Articulate and well-coordinated Leadership traits
• Business Process Improvement and Analytical skills
• Finance expertise
• Excellent problem-solving and communication skills
• Ability to work on-site in Lagos
• Experience in the telecommunications industry is a plus
• Good Team Player.