Retail Shop Canvasser at Outcess Solutions Nigeria Limited

Main Objective of the Job

• The Retail Shop Canvasser is responsible for driving customer acquisition through active field engagement and direct marketing within the shop’s catchment area.
• The role focuses primarily on onboarding customers for HBB (Home Broadband) and Smartcash products, increasing brand visibility, and contributing directly to shop revenue growth.
• The role focuses on lead generation, sales closure, and activation ensuring high-quality customer experience and compliance with all regulatory and company standards.

Key Responsibilities 

• Acquire and onboard new customers for: Home broadband (HBB) & Smartcash (SC).
• Conduct daily field canvassing within assigned territories (markets, residential areas, business clusters, fuel stations, etc.).
• Educate prospective customers on product benefits, pricing, and activation process.
• Generate and convert qualified leads into successful activations.
• Submit daily acquisition reports and performance updates.
• Support in-shop marketing activities and promotional campaigns.
• Track each lead until activation is complete.

Key Performance Indicators (KPIs)
HBB Acquisition Target:

• Monthly HBB activation target: 50 ODUs. A minimum achievement of 25 ODUs per month to qualify for variable pay.

Smartcash Acquisition Target:

• Monthly Smartcash onboarding target: 75 wallet activations. A minimum of 50 successfully onboarded and funded wallets is required to qualify for variable pay. Each wallet activated must have a minimum initial recharge of N500.
• Active and funded accounts ratio.

Qualifications & Requirements

• Minimum of SSCE / OND qualification
• Previous sales or field marketing experience is an advantage
• Strong communication and persuasion skills
• Ability to work independently and meet targets
• Basic digital literacy (smartphone usage for onboarding).