Retail Sales Manager at Pinnacle Oil & Gas Ltd

Job Summary

• The Retail Sales Manager will oversee the retail and NFR (Non-Feul Retail) business operations.
• The role focuses on expanding retail sales, maintaining high service standards, ensuring adherence to safety procedures, and driving profitability across retail zones.
• Also, responsible for leading Retail Sales Executives, training retail staff, and implementing growth strategies.

Duties & Responsibilities

• Ensures adherence to all safety procedures and policies in all the service stations.
• Perform the risk assessment study of all retail outlets managed.
• Report all accidents and near misses to the Head, Sales & Marketing immediately, as well as follow-up repairs and recoveries.
• Prepare Working Capital Requirements per station for H/O approval as often as necessary.
• Prepare the annual detailed action plan per station.
• Visit each ZONE at least once in a quarter in a year.
• Responsible for the implementation of excellent service policy in the station.
• Ensures monthly set sales budgets are met per station in the zones.
• Ensure there is a report of at least 1 full financial situation per month and per station with physical stock taking and cash count.
• Report’s end of month financial situation, P&L and follow-up accounts’ evolution for each station.
• Reports monthly cash and stock control, pump flow rate control, excellent service grid, Safety Inspection checklist performed for all stations.
• Ensure company’s equipment are functioning and well maintained in coordination with the Maintenance Supervisors.
• Ensure station’s profitability with adequate turnover and controlled expenses.
• To ensure equitable distribution of products through proper order planning and follow up.
• Submit a weekly planning and activity report per station.
• Submits end of the month visits report summary of all sales executives to the GMS.
• Responsible for training refreshing course of all station staff & Dealers in the zone.
• Ensure proper implementation of the daily payment system at the station (multiple banking and CIT full payment D+1)
• Ensures full implementation of the Network Marketing policy, procedures and policies.
• Ensures the use of and implementation of the station’s manual.
• Monitor the (Shop & Bays) with the same emphasis of forecourt activities.
• Recommend for appointment of new DS and young Dealers to the HSM.
• Animate the incentive scheme for the Dealers and their staff.
• Propose new plots and private developers’ affiliation, lease, franchise based on H/O targets and guidelines.
• Prepares and submits profitability analysis of proposed investments for approval.
• Reports Competitors’ activity in the zones and inform management for proper decision making.
• Ensures growth and expansion of business in the Zones.
• Monitor’s activities of all the zones and ensure full adherence to policies and procedures of the company,
• Ensures profitability of all stations in the zones.
• Shows innovation, creativity and improvement in all ways and methods.
• All these are carried out in line company sales procedures and safety standards
• Perform other related duties as required

Requirements

• Downstream Oil and Gas Experience
• 5-7 years experience in a similar role

Skills & Experience:

• Sales Strategy and Execution
• Financial Acumen
• Customer-Centric Approach
• Leadership and Team Development
• Analytical Thinking
• Attention to detail
• Flexibility and adaptability
• Communication and Interpersonal Skills
• Organizational and Time Management Skills
• Decision-Making Skills
• Market and Competitive Analysis
• Adaptability and Flexibility.