Restoring Family Links (RFL) Field Officer 1 at ICRC - International Committee of the Red Cross

Under the direct supervision of the RFL Delegate, the RFL field officer is in charge of implementing the RFL activities in his/her area of responsibilities under the supervision of the RFL delegate, and in collaboration with NRCS volunteers. RFL activities include dissemination and needs assessment in host communities, active tracing in the field, follow-up with enquirers and UAMs cases, collection of new cases, and any new RFL activity. In addition, the FO actively participate to training and coaching of RFL volunteers to develop sustainable capacity.
Main Duties and Responsibilities

• New tracing requests are collected, according to Delegation criteria.
• Contact with families of missing/enquires is maintained, cases systematically followed up on, and updates/feedback provided
• Prepare monthly plan of action, in collaboration with NRCS Focal Point, as relevant:
• Depending on the situation and the movements of IDPs, identify host communities for dissemination and needs assessment activities;
• Organise field trips in accordance with set priorities and strategy, by making all necessary arrangements;
• Manage monthly debriefing of Yola volunteers and Gombe Focal point, organizing the debriefing, leading the discussions and ensuring timely reporting of the debriefing capturing the activities carried out by the national society;
• Develop prevention messages and prevention sessions with relevant interlocutors in IDP camps;
• Explore all possible means to search for the missing and support the introduction and implementation of new tools;
• Respond to the needs of families according to particularities of individual cases, making referrals to relevant ICRC departments and/or other organisations, as pertinent.
• Organize family reunifications;
• Register unaccompanied children and vulnerable persons, ensure they are regularly re-visited, and families are traced;
• Collect and distribute Red Cross Messages;
• Provide feedback to Focal points and volunteers on the work conducted, and on quality of data collected;
• Prepare and deliver trainings (refreshers, trainings for new volunteers, etc.) in collaboration with the RFL team;
• Identify needs and gaps in terms of the number of active volunteers for the area of responsibility.

Education and Experience Required

• University degree or professional diploma in a relevant field
• Excellent written and spoken English and Hausa (Kanuri an asset)
• Previous experience as a social worker or in similar field an asset
• Desired profile and Skills
• Very good computer skills
• Very good analytical skills and Knowledge of the North-East of Nigeria
• Good communication skills, able to represent the organization properly with different level of interlocutors