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  • Posted: Aug 12, 2022
    Deadline: Sep 16, 2022
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  • We are a team of professionals with a combined experience of over 50 years, dedicated to helping our clients advance their cause.
    Read more about this company

     

    Restaurant Supervisor

    Job Summary

    • The Company is seeking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly.
    • The supervisor would be responsible for overseeing the activities of all restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers.
    • S/He should also be able to identify ways to decrease the restaurant's operational costs.
    • Our ideal candidate should be able to exercise effective management skills and take necessary disciplinary actions to address poor staff performance.
    • Ultimately, the individual is to possess exceptional customer service and ensure that customers have a pleasant restaurant experience.

    Key Responsibilities

    • Screening, interviewing, hiring, and training restaurant staff.
    • Managing restaurant staff's work schedules.
    • Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
    • Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
    • Checking in on dining customers to enquire about food quality and service.
    • Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
    • Monitoring the restaurant’s cash flow and settling outstanding bills.
    • Reviewing customer surveys to develop and implement ways to improve customer service.
    • Resolving customer complaints in a professional manner.

    Key Requirements

    • Bachelor's Degree in Business Administration or Hospitality is advantageous.
    • 3 - 10 years of work experience.
    • Proven experience working as a supervisor in the hospitality industry.
    • Ability to work in a fast-paced environment.
    • Ability to stand for extended periods.
    • Strong management skills.
    • Excellent organizational skills.
    • Effective communication skills.
    • Exceptional customer service skills.

    Salary
    N150,000 Monthly.

    Method of Application

    Interested and qualified candidates should send their updated CV to: recruitment@dunnandbraxton.com.ng using the Job Title as the subject of the mail.

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