Restaurant Supervisor at Dunn & Braxton

Job Summary

• The Company is seeking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly.
• The supervisor would be responsible for overseeing the activities of all restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers.
• S/He should also be able to identify ways to decrease the restaurant's operational costs.
• Our ideal candidate should be able to exercise effective management skills and take necessary disciplinary actions to address poor staff performance.
• Ultimately, the individual is to possess exceptional customer service and ensure that customers have a pleasant restaurant experience.

Key Responsibilities

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Key Requirements

• Bachelor's Degree in Business Administration or Hospitality is advantageous.
• 3 - 10 years of work experience.
• Proven experience working as a supervisor in the hospitality industry.
• Ability to work in a fast-paced environment.
• Ability to stand for extended periods.
• Strong management skills.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.

Salary
N150,000 Monthly.