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  • Posted: May 29, 2023
    Deadline: Jun 26, 2023
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    Khenpro Global Services is a recruitment organization saddled with the responsibility of providing qualified individuals in various categories of employment to contribute effectively to the growth and sustainable development of organization.
    Read more about this company

     

    Restaurant Manager

    Responsibilities

    • Coordinate daily Front of the House and Back of the House restaurant operations.
    • Deliver superior service and maximize customer satisfaction.
    • Respond efficiently and accurately to customer complaints.
    • Organize and supervise shifts.
    • Ensure compliance with sanitation and safety regulations.
    • Manage restaurant’s good image and suggest ways to improve it.
    • Control operational costs and identify measures to cut waste.
    • Create detailed reports on weekly, monthly and annual revenues and expenses.
    • Promote the brand in the local community through word-of-mouth and restaurant events.
    • Recommend ways to reach a broader audience (e.g. discounts and social media ads).
    • Train new and current employees on proper customer service practices
    • Implement policies and protocols that will maintain future restaurant operations

    Requirements and Skills

    • Candidates should possess a B.Sc / HND / NCE / OND qualification with 1 - 3 years work experience.
    • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.
    • Proven customer service experience as a manager with ability to remember and recall ingredients and dishes to inform customers and wait staff.
    • Strong leadership, motivational and people skills.
    • Acute financial management skills.

    Method of Application

    Interested and qualified candidates should send their Curriculum Vitae (CV) to: khenpro.hr@gmail.com using the Job Title as the subject of the mail.

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