Restaurant Manager (Fine Dining) Abuja at Juremi Group

We are seeking a seasoned and professional Fine Dining Restaurant Manager with a proven track record of growth and success in the restaurant industry. The ideal candidate will have extensive managerial experience in fine dining establishments, a deep understanding of the Abuja market and social circles, and a strategic mindset focused on driving sales and exploring new market opportunities. This role requires a hands-on leader who can enhance guest satisfaction, optimize operations, and achieve financial goals.

Key Responsibilities:

Operational Management:

• Oversee daily restaurant operations to ensure smooth and efficient service.

• Implement and enforce high standards of service and hospitality.
• Monitor and manage the restaurant's budget, including labor costs, food costs, and operational expenses.
• Ensure compliance with health and safety regulations.

Staff Management:

• Recruit, train, and supervise restaurant staff, including servers, bartenders, chefs, and support staff.
• Conduct regular performance reviews and provide coaching and feedback.
• Foster a positive and productive work environment.
• Develop and implement staff schedules to ensure adequate coverage and optimal efficiency.

Guest Experience:

• Maintain a strong presence on the floor, interacting with guests to ensure satisfaction and address any concerns.
• Uphold the highest standards of service and hospitality.
• Develop and maintain relationships with regular guests, enhancing loyalty and repeat business.
• Manage and resolve customer complaints promptly and professionally.

Sales and Marketing:

• Develop and execute strategies to drive sales and increase revenue.
• Explore new market opportunities and develop initiatives to attract new customers.
• Collaborate with the marketing team to plan and implement promotional events and activities.
• Analyze sales data and market trends to adjust strategies as needed.

Financial Management:

• Monitor financial performance and prepare reports for senior management.
• Manage inventory, including ordering supplies and maintaining stock levels.
• Implement cost control measures to maximize profitability.
• Develop and manage the restaurant's annual budget.

Quality Control:

• Ensure the highest quality of food and beverage service.
• Collaborate with the kitchen team to develop and update the menu, ensuring variety and quality.
• Conduct regular inspections to maintain cleanliness and ambiance.

Community Engagement:

• Represent the restaurant at community and networking events.
• Develop partnerships with local businesses and organizations.
• Promote the restaurant's presence in the Abuja community.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
• Minimum of 5 years of managerial experience in fine dining restaurants.
• Proven track record of driving sales and achieving financial targets.
• Deep understanding of the Abuja market and customer preferences.
• Excellent leadership, communication, and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Proficiency in restaurant management software and financial reporting.