Resort Maintenance Manager at La Campagne Tropicana Beach Resort

JOB SUMMARY

The Resort Maintenance Manager is responsible for the overall maintenance and appearance of all resort facilities and grounds for a large multi-faceted property with high seasonal, weekend, and holiday demands.

Essential Job Functions:

• Regularly inspects all buildings and structures to determine that functional systems are in good working order, making repairs where needed, and informing Resort Manager when major repairs are needed.
• Performs and oversees routine electrical service and troubleshooting for buildings, guest accommodations, amenities, and structures.
• Performs and oversees routine water and septic plumbing service and troubleshooting for buildings, guest accommodations, amenities, and structures.
• Performs and oversees routine carpentry and painting work as needed for all facilities.
• Performs and oversees routine Heating, Ventilation and Air conditioning (HVAC) service and troubleshooting for all facilities.
• Develops and ensures completion of preventative maintenance program for all facilities.
•  Ensures the work order system is thoroughly completed resulting in high guest satisfaction.
• Performs and oversees grounds crew and routine maintenance of green spaces, trees, lake and waterfront.  Operates and trains use of light and heavy equipment including zero turn mowers, tractors, excavators, and backhoes.
• Performs other work related duties as assigned
• Performs work related duties during day and night, weekends and holidays.
• Must reside on-site or in the nearby villages within minutes away from the Resort and be able to respond to after-hours emergencies.
• Participate in manager on-duty program
• Participate in policies, procedures and programs formulation
• Carryout competitors and technical analysis through the use SWOT analysis
• Supervise day-to-day activities of staff of the section to ensure timely and efficient service delivery.
• Direct and control the team to ensure that they are appropriately motivated and trained and that they achieve their objectives.
• Monitoring and ensuring proper lighting system at the front of the resort always.
• Carryout maintenance routine checks at all simi regularly, and ensures that the mats are changed every 6 months.

COMPETENCIES:

• Must possess flexible leadership style to accept, manage and execute changes in daily routine with competing priorities.
• Must possess ability to create and execute long-term and short-term plans.
• High-quality, professional verbal and written communication
• Decision making and judgment focused on safety, prevention, and a high-quality guest experience.

SUPERVISORY RESPONSIBILITY:

This position supervises a combination of year-round and including all seasonal employees, like facilities maintenance technicians.

WORK ENVIRONMENT:

• Work is mostly performed outdoors and in all weather conditions during the day or night.
• Work includes the use of or to be nearby large, loud construction equipment, septic systems, high-voltage electric systems and uneven terrain.

TYPICAL PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by member of staff to successfully perform the essential functions of this job. While performing the duties of this job you are regularly required to:

• Walking, sitting, standing, squat, bend, and crawl in a lying position.
• Lift in excess of 50lbs.
• Sit and operate equipment in rough and finished terrain for long periods of time.
• Utilize hands and wrists with high dexterity to use all common hand and power tools.

TYPICAL MENTAL DEMANDS:

• Must be able to analyze many variables and choose the most effective course of action for the organization at any given point in time. Personal maturity is an important attribute.
• Must be able to resolve problems, handle complains and make effective decisions under pressure. Must have a long attention span in order to listen to guest, perceive the real problems and bring issues to a successful conclusion. Must relate and interact with people at all levels in the organization.

Required Skills:

• BSc. degree or technical training in facilities and/or grounds maintenance
• Minimum of 6-10 years of progressive experience and responsibility in a maintenance or similar field, two of which were holding a supervisory position directing a multi functional staff.
• Age Limit: not more than 40 years