Relationship Managers - Retail and SME Banking at Catilas Resources Limited

Description

Our client, a regional commercial bank in Nigeria, is currently seeking dynamic and dedicated Relationship Managers to join the bank. If you trust yourself to thrive in a performance-driven environment and have a strong desire to make a positive impact on clients' financial success, this is the perfect opportunity for you!

• Collaborate closely with business heads to drive product sales and acquisition within identified markets.
• Proactively sell, cross-sell, and upsell our client's products and services to maximize revenue.
• Listen attentively to customer requirements and present appropriate solutions, effectively closing sales.
• Achieve set deposit targets and contributions by acquiring business and investment deals from individuals and corporate entities.
• Serve as the primary point of contact and trusted advisor for clients, providing comprehensive financial guidance.
• Handle client enquiries and complaints efficiently, ensuring their satisfaction and resolving any issues promptly.
• Develop and cultivate strong relationships with customers and organizations, acting as their advocate within the company.
• Build, strengthen, and leverage internal networks, alliance partnerships, and relationships to enhance customer service and generate business opportunities.
• Implement marketing strategies and programs provided by our client to boost profitability and expand the customer base.
• Source clients for savings, current, and fixed deposit accounts, aligning with the predetermined targets.
• Generate quality risk assets in accordance with set targets and our client's credit policies and procedures.
• Package customers' credit requests in compliance with our client's credit policies and procedures.
• Monitor and ensure customers' compliance with credit agreements.
• Manage client expectations, clearly communicating what can and cannot be done by our client.

Locations : All regions.

Qualification

• Degree in Finance, Accounting, Economics, or related discipline in a recognized university. A postgraduate qualification or relevant professional certification would be an added advantage.
• A minimum 4 years’ banking experience in sales and credit.
• Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking.
• Credit Risk Assessment and Analysis skills, relationship management and networking skills, excellent business writing and presentation skills.
• Good understanding of economic trends and implications on the banking/finance sector.

• Business acumen and analytical skills.
• Ability to read, construct and interpret personal and business financial statements.
• Excellent Relationship Management and interpersonal Skill.
• Good level of MS office tools (MS. Word & Excel).
• Good understanding of business process.
• Attention to details.