Relationship Managers at Catilas Resources Limited

If you trust yourself to thrive in a performance-driven environment and have a strong desire to make a positive impact on clients' financial success, this is the perfect opportunity for you!

• Sell, Cross-sell and Upsell our client's products for optimum build-up of revenue.
• Achieve set deposit targets / Contributions by acquiring business / investment deals from Individuals and Corporate entities.
• Plan and report on Marketing calls for the unit.
• Source clients for both savings, Current and fixed deposit accounts in line with set target.
• Achieve agreed individual performance targets for deposit growth, income generation, product sales and new client growth targets.
• Serve as client’s advocate and trusted advisor on financial matters.
• Handle all client enquiries effectively and resolve complaints appropriately.
• Build relationships with customers and organizations.
• Build good relationship with business heads to drive products sales and acquisition within identified markets.
• Build, strengthen, and leverage internal networks, alliance partnerships and relationships.
• Implement marketing strategies / programs laid out by our client to boost profit.
• Listen to customer requirements and present appropriate solutions to make a sale.
• Create quality risk assets to meet set targets.
• Package customers’ credit requests in line with credit policies & procedures of our client.
• Monitor and ensure customers’ compliance with credit agreements.
• Manage client expectations regarding what can and cannot be done by our client.
• Ensure proper know your customer (KYC) requirements are conducted on customers.
• Draw up work schedules for identifying and marketing prospective customers.
• Maintain good public relations with current and prospective customers.
• Monitor the unit’s performance against monthly/quarterly/annual plans.
• Deliver high-quality client service and customer retention approach to manage client relationships and enhance product sales.

Requirements

• Degree in Finance, Accounting, Economics, or related discipline in a recognized university. A postgraduate qualification or relevant professional certification would be an added advantage.
• A minimum 4 years’ banking experience in sales and credit.
• Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services.
• Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking.
• Credit Risk Assessment and Analysis skills, relationship management and networking skills, excellent business writing and presentation skills.
• Good understanding of economic trends and implications on the banking/finance sector.
• Business acumen and analytical skills.
• Ability to read, construct and interpret personal and business financial statements.
• Excellent Relationship Management and interpersonal Skill.
• Good level of MS office tools (MS. Word & Excel).
• Good understanding of business process.
• Attention to details.
• Locations: Lagos, Kano, Katsina, Jigawa, Bauchi, Adamawa, Kebbi, Plateau, Abuja, Edo, Delta, Bayelsa, Port-Harcourt, Cross-river, Akwa Ibom

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If you trust yourself to thrive in a performance-driven environment and have a strong desire to make a positive impact on clients' financial success, this is the perfect opportunity for you!

• To manage the development of prudently priced assets, cost-effective long-term liability with reputable companies and organizations in order to ensure our client's maximum profitability.
• To identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
• Manage key customer relationships through regular contacts and visits by ensuring the effective call program is maintained on all assigned and prospect customers.
• Manage high professional standards and strive to provide quality services and competitive pricing to clients.
• Originate, maintain, and develop relationships in the corporate market and the public sector.
• Cross sell bank’s bouquet of products to operators in the corporate market.
• Ensure effective customer loyalty programs for networking and deepening Corporate Banking market penetration.
• Account for all relevant segment or product metrics as applicable within the Bank’s policy i.e., risk limit, delinquency, compliance requirements etc.
• Negotiate terms and conditions and prepare credit applications for new loan facilities for Corporate Banking clients.
• Structure credit facilities to address customers’ needs and prepare/review credit proposals.
• Present and defend Corporate Banking credit applications with the Credit Committee.
• Review and authorize corporate Banking credit applications from account managers prior to submission to Risk Management.
• Liaise with key operational functions to ensure client service delivery to agreed benchmarks.
• Maintain good public relations with current and prospective customers.
• Plan and report on Marketing calls for the unit.
• Ensure compliance to Know Your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with existing and potential customers.

Location: Lagos, Abuja & Port-Harcourt.

Requirements

• Degree in Finance, Accounting, Economics, or related discipline in a recognized university. A postgraduate qualification or relevant professional certification would be an added advantage.
• A minimum 10 years’ continuous banking experience in sales and credit to the corporate banking market segment, with at least 6 years in a supervisory role.
• Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking.
• A good understanding of Risk, Credit policies and procedures.
• Hands on experience in Credit Analysis & Administration, Sales, Relationship Management, Customer Service, commercial and product development functions of a commercial bank at managerial level.
• Good understanding of economic trends and implications on the banking/finance sector.
• Experience in the Public Sector will be an added advantage.
• Strategic Management skills.
• Strong Leadership & People Management.
• Excellent communication and Relationship Management and Networking skills.
• Marketing & Business Development.
• Excellent business writing and presentation skills.
• Demonstrated track record in Operations & Control, Payment & Settlement, Accounts & Clearing, Transaction Processing, Customer Account Management, Corporate Lending, and Corporate Finance.
• Enthusiastic, passionate with a commitment to delivering exceptional standards of customer service always.
• Proactive decision-maker.
• Analytic skills/Problem Solving.
• Ability to interpret macroeconomic trends and implication for the private sector and direction of business opportunities.
• Adept at identifying business requirements and developing practical solutions towards the attainment of goals and objectives.
• Knowledge of the competitive environment in the Banking industry and recommending to management business trends required to position the Bank for success.

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Description

Our client, a regional commercial bank in Nigeria, is currently seeking dynamic and dedicated Relationship Managers to join the bank. If you trust yourself to thrive in a performance-driven environment and have a strong desire to make a positive impact on clients' financial success, this is the perfect opportunity for you!

• Collaborate closely with business heads to drive product sales and acquisition within identified markets.
• Proactively sell, cross-sell, and upsell our client's products and services to maximize revenue.
• Listen attentively to customer requirements and present appropriate solutions, effectively closing sales.
• Achieve set deposit targets and contributions by acquiring business and investment deals from individuals and corporate entities.
• Serve as the primary point of contact and trusted advisor for clients, providing comprehensive financial guidance.
• Handle client enquiries and complaints efficiently, ensuring their satisfaction and resolving any issues promptly.
• Develop and cultivate strong relationships with customers and organizations, acting as their advocate within the company.
• Build, strengthen, and leverage internal networks, alliance partnerships, and relationships to enhance customer service and generate business opportunities.
• Implement marketing strategies and programs provided by our client to boost profitability and expand the customer base.
• Source clients for savings, current, and fixed deposit accounts, aligning with the predetermined targets.
• Generate quality risk assets in accordance with set targets and our client's credit policies and procedures.
• Package customers' credit requests in compliance with our client's credit policies and procedures.
• Monitor and ensure customers' compliance with credit agreements.
• Manage client expectations, clearly communicating what can and cannot be done by our client.

Locations : All regions.

Qualification

• Degree in Finance, Accounting, Economics, or related discipline in a recognized university. A postgraduate qualification or relevant professional certification would be an added advantage.
• A minimum 4 years’ banking experience in sales and credit.
• Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Banking.
• Credit Risk Assessment and Analysis skills, relationship management and networking skills, excellent business writing and presentation skills.
• Good understanding of economic trends and implications on the banking/finance sector.

• Business acumen and analytical skills.
• Ability to read, construct and interpret personal and business financial statements.
• Excellent Relationship Management and interpersonal Skill.
• Good level of MS office tools (MS. Word & Excel).
• Good understanding of business process.
• Attention to details.

go to method of application »

Description

Our client, a regional commercial bank in Nigeria, is currently seeking dynamic and dedicated Relationship Managers to join the bank.

If you trust yourself to thrive in a performance-driven environment and have a strong desire to make a positive impact on clients' financial success, this is the perfect opportunity for you!

• Lead the strategic agenda through balance sheet growth, customer acquisition and retention, and profit and loss targets to support the overall achievement of the business strategy.
• Ensure achievement of profitability targets through revenue maximization and prudent cost management.
• Implement Bank wide go-to-market strategy for new initiatives, working with relevant departments and stakeholders to drive execution.
• Drive achievement of growth and acquisition of new customers through development and maintenance of quality products, propositions, and solutions relevant to businesses.
• Build and maintain strategic and productive relationships with stakeholders to drive the development and delivery of business solutions and revenue growth.
• Ensure effective customer loyalty programs for networking and deepening Personal Banking market penetration.
• Facilitate proactive relationship and excellent customer engagement by operating as a committed and main point of contact for client in the branch and offering banking solutions that satisfy the customer’s requirements in line with each of the personal banking segment’s value proposition.
• Recommend and explain banking services and products to clients based on their needs.
• Account for all relevant segment or product metrics as applicable within the Bank’s policy i.e., risk limit, delinquency, compliance requirements etc.
• Coordinate the development and deployment of value propositions, product offerings, target segment strategy and business plan for the Personal Banking business.
• Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to Relationship Management.
• Develop and monitor specific sales and marketing campaigns with relevant stakeholders to leverage market opportunities that generate new sales and increase market share.
• Pro-actively identify cross-sell opportunities within own portfolio of customers to maximize life cycle opportunities.
• Monitor sales impact on profitability and marketing expenditures.
• Ensure portfolio health on relevant products by tracking portfolio performance through lead indicators and taking necessary actions to maintain product integrity.
• Refer clients to in-house financial experts and/or relevant bank departments, when necessary.
• Provide oversight and ownership of end-to-end process to ensure execution of on boarding of new customers and fulfilment of products through engagement with relevant stakeholders for the delivery of a seamless customer value proposition.

Location: Lagos, Abuja & Port-Harcourt.

Requirements

• A minimum 7 years’ continuous banking experience in sales and credit to the private banking market segment.
• Minimum of a first degree. A postgraduate qualification or relevant professional certification would be an added advantage.
• Good knowledge of Basic Accounting and Financial Analysis, Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws, and regulations relating to Private Banking in part and General banking as a whole.
• Hands on experience in Credit Analysis & Administration, Sales, Relationship Management, Customer Service, Product development functions of a commercial bank at managerial level.
• Good understanding of economic trends and implications on the banking/finance sector.
• Experience in completing credit applications successfully.
• Strategic Management skills.
• Strong Personality, Leadership & People Management.
• Excellent communication and Relationship Management skills.
• Competent in Sales & Business Development as it applies to Wealth Management.
• Understanding of different personal and segment value proposition that qualifies for HNIs.
• Knowledge of the local market environment and financial issues that may impact portfolio in Private Banking.
• Enthusiastic, passionate with a commitment to delivering exceptional standards of customer service always.
• Proactive decision-maker and ready idea provider.
• Adept at identifying business requirements and developing practical solutions towards the attainment of goals and objectives.
• Knowledge of the competitive environment in the Banking industry as it concerns Private Banking and recommending to management business trends required to position the Bank for success.