Relationship Manager at United Bank for Africa (UBA)

Job Description
Successful candidates will be a part of the core team set to:

• Deliver value to our customers
• Expand our current business/client portfolio
• Enhance our position in our chosen target markets
• Generate new sales revenues

Job Objective(s)

• To establish and maintain positive customer relationships towards the growth revenue for the bank.

 Responsibilities

• Approach customers with the aim of winning new business,
• Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.
• Aggressively market the bank’s products to ensure favorable market response and optimum build-up of revenue.
• Follow up customers with dormant accounts, convince to resume dealings with the bank.
• Implement marketing strategies / programs laid out by the bank to boost profit.
• Listen to customer requirements and present appropriately to make a sale.
• Achieve set deposit targets / contributions by acquiring business / investment deals from private, public, individuals and corporates.
• Prepare documentation on the creation of risk assets to increase business office profitability.
• Sell / cross-sell and upsell the banks products.
• Market the brand.
• Perform other related duties as assigned by the business manager.

Requirements

• We are looking to hire candidates who have knowledge of banking operations and excellent marketing and selling skills with a minimum of 5 years’ Relationship Manager experience in all our branches across in Nigeria.

Skills Required:

• Ability to evaluate needs of customers, and determine what products or services would best serve those needs.
• Excellent communication skills - oral and written.
• Must be strong, tenacious and persuasive.
• Strong selling / marketing skills.
• Must be self-driven, and have a passion for marketing.
• Good relationship management skills.
• Confident and possess excellent networking skills.

Knowledge Required:

• Good knowledge of the products and services of the bank.
• Basic knowledge of finance, accounting and economics.
• Business development and acquisition.
• Banking operations, policies, and procedures.
• Excellent knowledge of selling / marketing.
• Knowledge of current business trends and CBN regulatory laws.