Relationship Manager - Retail & Commercial Banking Group (Lagos & South West) at First Bank

Duties & Responsibilities

• Book quality assets and ensure effective portfolio monitoring for early detection of defaults.
• Manage and deepen relationships with existing and prospective customers.
• Win new accounts and resuscitate dormant relationships.
• Market the bank’s products to meet customer needs.
• Initiate development of products required to meet customer needs.
• Ensure efficient service and maintenance of existing customers.
• Ensure zero tolerance for inactive/dormant accounts.

Education

Minimum Education: First Degree or its equivalent in any discipline preferably business-related.

Higher Degrees and relevant Professional Certificate will be an added advantage

Experience

Minimum experience – 3 years relevant banking (marketing and credit) experience

Knowledge

• Good Knowledge of the business environment
• Credit/Risk Management
• Banking structure, policies, and procedures
• Customer Service
• Strategic Business Planning

Skill/Competencies

• Negotiation skills
• Strong networking and relationship
• Management skills
• Reasoning and analytical skills
• Deal structuring skills
• Strong credit and marketing skills
• Excellent people management skills
• IT and Computer appreciation
• Communications skills (written and oral)
• Portfolio Management
• Credit Assessment and Structuring
• Marketing/ Sales
• Business/ Product Development
• Customer Relationship Management
• Budget Planning & Control
• Financial Analysis Business/
• Operational Strategy

NOTE: Only Shortlisted Candidates will be contacted.