Relationship Manager at Prestige Microfinance Bank

Job Description

• Understanding and Selling of Bank’s Products and Services
• Achieve growth within the Key performance indicators; liability and risk asset generation, account opening, income generation, and e-banking product offering.
• Evaluate credit worthiness of customers by processing loan applications and documentation
• Monitor active loans and enforce collection and recoveries.
• Ensure the achievement of all budget parameters.
• Develop referral networks and cross-sell products and services.
• Ensures a high level of customer satisfaction through excellent customer engagement and service delivery.
• Actively seek out new sales opportunities through cold calling, networking and referrals.
• Ensure resolution of complaints to maximize satisfaction and boost customer service experience.
• Achieve a healthy portfolio and deposit mix.
• Ensures compliance with all internal policies and regulatory guidelines.

Preferred Skills And Experience / Requirements

• BSc/BA in Marketing, Business Administration, or a related field.
• Minimum of 1 year work experience in marketing role in a financial institution.
• Ability to create and distribute marketing strategies and organize campaigns
• Candidates should have strong and effective communication and networking skills.
• Strong writing skills will be essential.
• Solid understanding of marketing techniques and principles as well as market research and statistical data analysis methods.
• Knowledge of MS Office In-depth knowledge of social media and web analytics.
• Exemplary organizational and multitasking skills.
• Outstanding communication and interpersonal skills.
• Creativity and commercial awareness.
• Strategic vision and sharp business acumen.
• A team player with a customer-oriented approach.