Job Roles at Prestige Microfinance Bank

Job Description

• Understanding and Selling of Bank’s Products and Services
• Achieve growth within the Key performance indicators; liability and risk asset generation, account opening, income generation, and e-banking product offering.
• Evaluate credit worthiness of customers by processing loan applications and documentation
• Monitor active loans and enforce collection and recoveries.
• Ensure the achievement of all budget parameters.
• Develop referral networks and cross-sell products and services.
• Ensures a high level of customer satisfaction through excellent customer engagement and service delivery.
• Actively seek out new sales opportunities through cold calling, networking and referrals.
• Ensure resolution of complaints to maximize satisfaction and boost customer service experience.
• Achieve a healthy portfolio and deposit mix.
• Ensures compliance with all internal policies and regulatory guidelines.

Preferred Skills And Experience / Requirements

• BSc/BA in Marketing, Business Administration, or a related field.
• Minimum of 1 year work experience in marketing role in a financial institution.
• Ability to create and distribute marketing strategies and organize campaigns
• Candidates should have strong and effective communication and networking skills.
• Strong writing skills will be essential.
• Solid understanding of marketing techniques and principles as well as market research and statistical data analysis methods.
• Knowledge of MS Office In-depth knowledge of social media and web analytics.
• Exemplary organizational and multitasking skills.
• Outstanding communication and interpersonal skills.
• Creativity and commercial awareness.
• Strategic vision and sharp business acumen.
• A team player with a customer-oriented approach.

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Job description

• Your main duty is to generate new business, retain current business and identify opportunities to cross and upsell the bank’s E business Products, services and solutions to meet the bank’s revenue and profitability.

Responsibilities for Sales Agents will include;

• Present and sell the E business products and services to current and potential clients
• Prepare action plans and schedules to identify specific targets
• Follow up on new leads and referrals resulting from field activity
• Identify sales prospects and contact them
• Maintain sales materials and current product knowledge
• Establish and maintain client and potential client relationship
• Pay attention to details

The proactive self-starter must be familiar with standard concepts, practices, and procedures within a banking/ financial field. Have the ability to negotiate and influence across all levels

Key requirements for this role

• 3+ years’ Retail Banking and/or E business Sales experience with exposure to client relationship management
• Basic accounting knowledge and banking operations knowledge
• Ability to build new relationships with potential customers
• Proven track record in converting opportunities into revenue generation
• Proficient in Microsoft Office