Receptionist at Trithel International Company Limited

A reputable indigenous manufacturing company with over 25 years of contributions to the nation’s medical sector seeks to recruit a personable, customer centric individual to provide exceptional support to the organization’s customers.

Job Summary:

As the first point contact, you will ensure customer satisfaction, resolve issues efficiently and promote the organization’s brand. You will also provide administrative assistance to the administrative team.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat or in-person.
• Provide product/ service information, answers and solutions.
• Maintain accurate customer records and database
• Participate in customer feedback and satisfaction surveys.
• Handling of all secretariat matters.
• Typing of departmental operations report.
• Handling all incoming/outgoing mails.
• Co-ordination of telephone usage/management.
• Stationery and utilities management.

Requirements:

• Diploma in Secretarial Studies
• Minimum of 2 years work experience
• Skilled in the use of the computer 
• Proficient in MS Word, Excel, Power Point & PageMaker
• Amiable and Resourceful
• Excellent verbal & written Communication Skill

Age:  Not above 30 years

Job Location: Jos, Plateau State