Real Estate Assistant at Tribest Coporate Support Ltd

Job Summary

• The Real Estate Assistant provides critical administrative, operational, and marketing support to ensure the smooth daily operations of our real estate business.
• This role involves managing property listings, coordinating client communications, handling documentation, and managing schedules, allowing the lead agent/broker to focus entirely on closing deals.

Key Responsibilities
Administrative & Schedule Management

• Calendar Management: Coordinate and manage the lead agent’s schedule, including property viewings, client consultations, and closing meetings.
• Database Management: Maintain and update the Customer Relationship Management (CRM) system with accurate lead, client, and property data.
• Communication Hub: Act as the first point of contact for inquiries via phone and email; filter leads and route urgent requests to the agent.

Listing & Marketing Support

• Listing Management: Upload and manage property listings across various real estate portals (e.g., PropertyPro, Private Property, or internal websites) ensuring high-quality images and compelling descriptions.
• Social Media & Content: Assist in creating, scheduling, and publishing content on social media channels (Instagram, LinkedIn, WhatsApp Business) to showcase available properties and successful closings.
• Open Houses & Viewings: Prepare marketing materials, flyers, and property briefs ahead of open houses or inspections.

Transaction & Documentation Coordination

• Document Preparation: Draft standard real estate documents, including offer letters, lease agreements, commission sheets, and client intake forms.
• Compliance Tracking: Ensure all Know Your Customer (KYC) documents, proof of payments, and signed contracts are properly collected, filed, and securely stored.
• Deal Pipeline Monitoring: Track the progress of transactions from initial offer to final escrow and closing, coordinating with legal and finance teams where necessary.

Field Support & Client Relations:

• Property Inspections: Occasionally visit properties to ensure they are presentable for viewings, verify amenities, or take photos/videos for marketing.
• Client Experience: Send follow-up emails, thank-you notes, and closing gifts to clients to maintain a high-touch, professional relationship.

Key Requirement
Education & Experience:

• Degree: Bachelor’s degree or Higher National Diploma (HND) in Business Administration, Estate Management, Marketing, or a related field.
• Experience: 1–3 years of experience in an administrative role. Experience specifically within the real estate sector is highly advantageous.