Quality Assurance Operations Support Personnel at PalmPay June, 2026

- Quality Assurance Operations Support Personnel at PalmPay
- View Jobs in Banking / Financial Services / View Jobs at PalmPay
Posted: Jun 23, 2026

Deadline: Not specified
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We are building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique experiences for our customers and can offer scale to our partners to reach new audiences.
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Quality Assurance Operations Support Personnel
- Job Type Contract
- Qualification BA/BSc/HND
- Experience 0 - 1 years
- Location Lagos
- City Ikeja
- Job Field Customer Care, Success and Service
- Salary Range ₦150,000 - ₦200,000/month
Key Responsibilities
- Support quality assurance reviews and process audits
- Monitor compliance with operational procedures and standards
- Coordinate and facilitate training sessions for staff
- Track training attendance, assessments, and feedback
- Prepare reports on quality trends and training effectiveness
- Identify process gaps and escalate improvement opportunities
- Support onboarding and refresher training programs
Requirements
- Bachelor’s Degree in any discipline
- 0-1 year experience in operations, training, quality assurance, customer service, or related roles
- Strong communication and presentation skills
- Good organizational and coordination abilities
- Basic proficiency in Microsoft Excel and PowerPoint
- High attention to detail and willingness to learn
- Ability to work in a fast-paced environment.
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Method of Application

For Field Verification Officer and Quality Assurance Operations Support Personnel make use of this:

Interested and qualified candidates should send their CV to: otumunye.flourish@flexi-bank.com using “Field Verification Officer – Imo or Akwa-Ibom” as the subject of the email.

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Quality Assurance Operations Support Personnel at PalmPay

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