Quality Assurance Officer at Grand Oak Limited

Job Summary

The Quality Assurance Officer is responsible for ensuring that all products, packaging materials, and production processes comply with the company\'s quality, food safety, and regulatory standards. The role supports product development, packaging material validation, quality audits, regulatory compliance, and continuous improvement initiatives to ensure consistent product quality and customer satisfaction.

Key Responsibilities

• Conduct finished goods audits to ensure compliance with quality specifications and company standards.
• Support the evaluation and approval of new packaging materials and product development initiatives.
• Perform quality analysis of packaging materials and pre-purchase samples to ensure regulatory and quality compliance.
• Coordinate regulatory submissions and ensure all certifications and approvals are renewed within required timelines.
• Conduct routine product quality inspections in the trade and identify opportunities for continuous improvement.
• Prepare and submit quality audit, packaging development, and customer feedback reports within established timelines.
• Support investigations into quality issues and monitor the implementation of corrective and preventive actions (CAPA).
• Collaborate with Manufacturing, Supply Chain, Marketing, suppliers, and regulatory bodies to maintain product quality and compliance.

Requirements

Education

• B.Sc./B.Tech. in Chemistry, Biochemistry, Industrial Chemistry, Food Science, or a related discipline.

Experience

• 1–2 years\' experience in Quality Assurance within the food, beverage, FMCG, or manufacturing industry.
• Experience with food and beverage production processes is an added advantage.

Key Competencies

• Knowledge of quality assurance principles and regulatory requirements.
• Strong analytical and problem-solving skills.
• Attention to detail and report writing.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and Adobe applications.
• Ability to work effectively with cross-functional teams.

Key Performance Indicators (KPIs)

• Audit Compliance
• Product Development Timelines
• On-Time Regulatory Submissions
• On-Time Audit Report Submission
• Product Quality Compliance
• Customer Satisfaction
• CAPA Effectiveness