Ongoing Recruitment at Grand Oak Limited

Job Summary

The Quality Assurance Officer is responsible for ensuring that all products, packaging materials, and production processes comply with the company\'s quality, food safety, and regulatory standards. The role supports product development, packaging material validation, quality audits, regulatory compliance, and continuous improvement initiatives to ensure consistent product quality and customer satisfaction.

Key Responsibilities

• Conduct finished goods audits to ensure compliance with quality specifications and company standards.
• Support the evaluation and approval of new packaging materials and product development initiatives.
• Perform quality analysis of packaging materials and pre-purchase samples to ensure regulatory and quality compliance.
• Coordinate regulatory submissions and ensure all certifications and approvals are renewed within required timelines.
• Conduct routine product quality inspections in the trade and identify opportunities for continuous improvement.
• Prepare and submit quality audit, packaging development, and customer feedback reports within established timelines.
• Support investigations into quality issues and monitor the implementation of corrective and preventive actions (CAPA).
• Collaborate with Manufacturing, Supply Chain, Marketing, suppliers, and regulatory bodies to maintain product quality and compliance.

Requirements

Education

• B.Sc./B.Tech. in Chemistry, Biochemistry, Industrial Chemistry, Food Science, or a related discipline.

Experience

• 1–2 years\' experience in Quality Assurance within the food, beverage, FMCG, or manufacturing industry.
• Experience with food and beverage production processes is an added advantage.

Key Competencies

• Knowledge of quality assurance principles and regulatory requirements.
• Strong analytical and problem-solving skills.
• Attention to detail and report writing.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and Adobe applications.
• Ability to work effectively with cross-functional teams.

Key Performance Indicators (KPIs)

• Audit Compliance
• Product Development Timelines
• On-Time Regulatory Submissions
• On-Time Audit Report Submission
• Product Quality Compliance
• Customer Satisfaction
• CAPA Effectiveness

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Department 

Logistics / Supply Chain 

Reports To 

National Logistics & Warehouse Manager 

Location
Sango Ota, Ogun State

Job Summary 

The Fleet Tracking Officer is responsible for monitoring the real-time movement of trucks transporting company products from warehouses to customers and depots. The role ensures complete visibility of vehicles in transit, proactively identifies delays, route deviations, security risks, and operational issues, and coordinates timely interventions to ensure safe and on-time deliveries. 

Key Responsibilities 

Real-Time Monitoring 

• Monitor all trucks in transit using GPS tracking systems /fleet management platforms. 
• Track truck locations, movement, speed, and estimated time of arrival (ETA). 
• Monitor truck seals and delivery milestones where applicable. 
• Ensure every dispatched truck remains visible until delivery is completed. 

Transit Coordination 

• Maintain continuous communication with drivers and transport providers. 
• Update warehouses, customer service, and sales teams on delivery progress. 
• Escalate delays, breakdowns, accidents, security threats, or unauthorized stops. 
• Support route optimization and recovery plans where required. 

Incident Management 

• Immediately report truck diversion, hijacking, theft, accidents, or prolonged delays. 
• Maintain incident logs and follow up until issues are resolved. 
• Coordinate with Security, Truck providers, Logistics operations team and Sales Business Manager of the region during emergencies. 

Compliance 

• Ensure adherence to approved routes and journey management procedures. 
• Monitor transporter compliance with company transportation standards. 
• Coordinate pre-trip inspection for every truck before assigning shipment 
• Ensure GIT insurance for all transporters are valid and value per carriage meets the minimum standard. 
• Verify adherence to safety and security protocols. 

Reporting 

• Produce daily truck movement and delivery status reports. 
• Document route deviations, detention time, and delivery exceptions. 
• Maintain accurate records of communications and transit activities. 
• Daily pan-Nigeria depot operations report 
• Daily Key Performance Indicator Report (KPI) 

Qualifications 

• Degree in Logistics, Supply Chain, Computer Science, Accounting, or related field. 
• 2–4 years\' experience in logistics, fleet monitoring, or transportation operations. 

Skills 

• Knowledge of GPS and fleet management systems. 
• Excellent communication. 
• Strong analytical(excel) and problem-solving skills. 
• Attention to detail. 
• Ability to multitask. 

Key Performance Indicators (KPIs) 

• Truck visibility rate. 
• On-Time & In-Full (OTIF). 
• ETA accuracy. 
• Incident response time. 
• Route deviation resolution time. 
• Delivery status update timeliness per sales area. 
• Daily reporting accuracy. 
• Rate of GIT compliance per/transporter.