Quality Assurance Manager at Reddington Hospital

• The Quality Assurance Manager will be responsible for developing, implementing, and monitoring quality management systems to ensure compliance with healthcare standards, policies, and regulatory requirements. The ideal candidate will play a key role in promoting continuous quality improvement, patient safety, and clinical excellence within the organization.

Key Responsibilities:

• Develop, implement, and oversee the hospital’s Quality Management and Patient Safety programs.
• Conduct regular quality audits and risk assessments to ensure compliance with national and international healthcare standards.
• Monitor and evaluate clinical and non-clinical processes to improve service delivery.
• Analyze data and prepare quality performance reports for management review.
• Facilitate incident reporting, root cause analysis, and corrective action implementation.
• Coordinate accreditation and certification processes.
• Provide training and support to staff on quality standards, safety, and best practices.
• Collaborate with department heads to identify and implement quality improvement initiatives.
• Promote a culture of excellence, accountability, and continuous learning across all units.

Requirements:

• Bachelor of Medicine and Bachelor of Surgery (MBBS/MBChB) from a recognized institution.
• Must be a licensed medical practitioner with a valid practicing license from the Medical and Dental Council of Nigeria (MDCN).
• Minimum of 5–7 years post-qualification experience, including at least 3 years in healthcare quality management, clinical governance, or hospital administration.
• Strong knowledge of clinical quality improvement frameworks, patient safety standards, and healthcare regulations.
• Experience with hospital accreditation systems (ISO, JCI, or COHSASA) is an added advantage.
• Excellent analytical, communication, and leadership skills.
• Proven ability to lead multidisciplinary teams and drive organizational change..