Project and Service Delivery Intern at IT Horizons Limited

A system integrator ICT company with a clear focus in technology enabled solutions and professional services is recruiting for a Network & Security Engineer.

Job Summary

As an Intern, you will assist in achieving ITH Group goals of delivering quality projects and maintaining a consistence satisfactory experience. He/She will also assist in achieving project delivery that includes both internal and external resource.

Key Responsibilities for this Role

• Develop in-depth Knowledge to the company project management and service delivery as well as planning & controls standards
• Assist in tracking, development, and implementation of innovations in Project Management, Service delivery and Quality Assurance
• Assist the coordination of project activities of and external vendors to ensure services delivered consistently meet customers’ expectation.
• Ensures the delivery of services to customers within the agreed scope of work and timeline.
• Update documentation of project and services delivered to customers on the departmental online repository.
• Liaises with the department lead and team members to develop reports for 3rd party service providers on the strict guidelines given to them to meet customer expectations
• Works closely with other internal departments and stakeholders through proper communications to ensure client expectations are met.
• Proactively works with the Finance Department to ensure all payments are collected within the agreed timelines as per the credit terms the customer has with the company
• Develops and delivers progress reports, proposals, requirements documentation and presentations for the Executive leadership
• Trains, motivates, and supervises project team members and sub-contractors and influence them to take positive action and accountability for their assigned tasks

Requirements for the Role

• Minimum Bachelor’s Degree in Engineering or related discipline
• Membership of professional management associations or certification will be an added advantage
• Knowledge of project management and service delivery