Programmes Manager at PricewaterhouseCoopers (PwC)

Reference Number: 130-PEO01148
Department: People & Change Nigeria
Job type: Permanent

Roles & Responsibilities
Research & Planning:

• Research, design and implement monitoring and evaluation tools for programme interventions, resolving issues and initiating appropriate corrective action
• Define the programme's governance arrangements
• Develop new initiatives to support the strategic direction of the organisation
• Develop and implement long-term goals and objectives to achieve successful outcomes of the programmes
• Develop an annual budget and operating plan to support the programmes
• Develop a program evaluation framework to assess the strengths of programmes and to identify areas for improvement
• Develop funding proposals for programmes to ensure continuous, sustained delivery long-term

Programme Administration/Implementation:

• Develop various project concepts & proposals (narrative & budget)
• Ensure effective quality assurance and the overall integrity of the programme - focusing inwardly on the internal consistency of the programme, and outwardly on its coherence with infrastructure planning, interfaces with other programmes and corporate, technical and specialist standards
• Supervise the implementation of new programmes by managing both the dependencies and the interfaces between projects
• Manage third party contributions to Organisation's Programmes
• Develop a work plan and make monthly and annual projections for the programmes
• Demonstrate ability to identify new opportunities, as well as cultivate government, business, CSR and community development, and marketing relationships
• Work collaboratively with team and clients to achieve programme objectives and deliverables, including strategic project planning and communications design and development across
• Programmatic areas
• Establish and maintain strong working partnerships with the key local and international stakeholders across various programmatic areas
• Manage external/international communications and advocacy for all Programmes
• Prepare reports and presentations to suit different audiences and promote Programmes to partners, funders and government institutions

Evaluation & Control:

• Prepare reports on programmes for Management, Board, Panel of Advisors and other stakeholders as necessary
• Identify and evaluate the risks associated with programmes activities and take appropriate action to control the risks
• Monitor programme activities on a regular basis and conduct an annual evaluation according to the programmes evaluation framework
• Report evaluation findings to the Executive Director and recommend changes to enhance the program, as appropriate

Financial Monitoring:

• Ensure that the programmes operate within the approved budget; monitor all budgeted programmes expenditure
• Monitor cash flow projections and report actual cash flow and variance to the Executive Director on a regular basis
• Manage all project funds according to established accounting policies and procedures
• Ensure that all financial records for programmes are up to date
• Liaise with Finance/Accounts on Programme budget/report on variances

Others:

• Other assignments as assigned by the Executive Director

Educational Qualification & Experience

• A Bachelor's degree and/or master's degree in a related field
• Minimum 8 years of experience, at least 5 years within the not-for-profit/NGO sector in a programme management role (may include development, business, or marketing) with increasing  levels of responsibility and leadership
• Proven experience and skills in public policy, governance, communication/advocacy, education and development

Competencies
General:

• Demonstrated success in managing a fast-paced, multi-faceted Programme that requires high levels of collaboration with partners
• High capacity for relationship management and coordinating various stakeholders/interests
• Ability to navigate a complex political environment, and negotiate and achieve consensus
• Strong problem-solving skills and analytical capabilities
• Ability to think creatively with a bias to make outsized impacts with limited, constrained resources
• Hard-working and energetic collaborator who creates trust, exudes credibility and elevates enthusiasm of all internal and external contacts
• Willingness to work flexibly and independently under tight deadlines

Technical:

• Demonstrates the ability and willingness to uphold decisions and defend opinions when necessary
• Devise/Use a well-ordered approach to solving problems
• Manages and appropriately allocates resources
• Identifies obstacles and potential delays to implementation of initiatives
• Takes appropriate action to meet challenging goals, schedules, or needs
• Demonstrate ability and willingness to follow through on projects
• Planning and Organizational Skills
• Effectively manages time and priorities
• Understands and meets the needs of users and addresses their interests and the concerns
• Proactively seeks out information needed to satisfy users
• Superior oral and written communications skills in English
• Social media savvy
• Provides timely, accurate, and candid information on critical issues (planning/progress/results) to team members

Functional:

• Programme Management - Understand program design and implementation.
• Strategic Management - Understand the formulation and implementation of goals and initiatives for organization benefits.
• Stakeholders Management - Establish system and matrices for effective stakeholders’ management.
• People Management - Establish and sustain a culture that drives open mindedness and positive relationship among staff whilst motivating core staff for retainership
• Understand ethical behaviour and business practices and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organization
• Build Relationships - Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization particularly with current partners and sponsors, Command a professional image
• Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
• Lead: Positively influence others to achieve results that are in the best interest of the organization.
• Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear
• Decisions which are timely and in the best interests of the organization; Proactively take actions
• Necessary to produce results and able to work independently/with little guidance