Programmes Manager at Nigerian British Chamber of Commerce

Job Description

• The set up and management of activities of the programmes department
• Developing commercial services focussing on increasing Chamber revenues
• Programme delivery, including managing own and KPIs of Programme Officers and seasonal Interns
• Ensuring high level of customer service across the team, role modelling leadership behaviours
• Ensuring income generation through building and account management of key partners
• Working alongside the Membership department to organize high end events to increase leads and revenue to Chamber services
• Project Management of special projects as per business requirements
• Ensuring the implementation of programmes necessary to achieve the mission of the Chamber
• Leadingu and managing Chamber programmes to achieve its mandated targets in accordance with the annual operational plans and targets and strategic objectives
• Delivering key events and training courses
• Implementing programmes and policy issues geared towards day to day promotion of trade and investment activities between Nigeria and the UK
• Keeping the Chamber executive informed of upcoming events, with detailed and accurate reports or presentations.
• Implementing all necessary policies and procedures to ensure that correct procedures are followed by staff under supervision.
• Ensuring quality and timely submission of quarterly and annual or required Programme and Project Performance Reports as per desired standards and guidelines.
• Devising evaluation strategies to monitor performance and relevance of Chamber events over time, and recommend improvement as required.

Job Requirements:

• A first degree in Social Sciences, Management, Administration or a related field.
• A minimum of 5 years relevant experience in Programme related fields
• Thorough understanding of Project Management
• Strong Professional and Social Networks
• Experience in coordinating, monitoring, evaluating and impact assessment of programmes and initiatives
• Experience in raising and managing funding from diverse of sources

Essential Knowledge

• Working knowledge of MS office and data analysis
• Excellent understanding of developing partnerships, developing relations and maintaining network and connections
• Advocacy
• Understanding of the Nigerian and UK economy
• Proficiency in the use of IT Tools

Essential Skill

• Strong Professional Network
• Project Management
• Strong Professional Network
• Project Management
• Strategic thinking
• Highly organized and detail- oriented
• Sales and Business Development experience
• Customer Service
• Excellent verbal and written communicator. Fluency in written and spoken English
• Excellent Presentation skills
• An analytical mind-set with great problem-solving abilities
• Able to meet pre-set deadlines
• Planning, Organization, time management and coordination
• Crisis management and conflict resolution