Product Marketing Manager, Payments at Stitch Money Corporation

The Role

• Stitch is looking for a Product Marketing Manager, Payments.
• Our Product Marketing team’s mission is to generate customer insights that inform Stitch’s product strategy, lead go-to-market for our suite of products, and create and execute campaigns to drive product growth.
• Product Marketing is a highly cross-functional role at Stitch, partnering closely with Product and Engineering, Sales, Design, Developer Relations, and Communications to name a few.
• Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch.

You are:

• A storyteller. You have deep empathy for users and are able to adapt how you communicate to best reach and engage your audience - from developer to CFO - and differentiate Stitch. You have excellent verbal and written communication skills
• Data-oriented. You like working with data and insights and pair that with your passion for users to generate balanced and thoughtful points of view for how to take our products to market
• Organized. You are able to manage highly interdependent, complex projects and keep various workstreams on track
• Passionate about technology. You are keen to learn about how things work and are able to explain technical concepts in ways that everyday people can understand
• Ambitious. You are eager to make an impact at Stitch. You thrive in a fast-moving, dynamic, hyper-growth environment and are able to operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right
• Optionally, knowledgeable about payments. You have an understanding of the network of partners and stakeholders in the payments ecosystem, and are excited about telling the story of how Stitch's API is differentiated within this space

You will:

• Deeply understand how to scope and execute marketing strategies needed to reach different customer segments: talk regularly to users and prospects and work with our Analytics team for qualitative and quantitative insights that inform your work (content, messaging, positioning, etc.)
• Advocate for our existing and prospective users, be informed about our competitive landscape, and become the go-to expert for your product area to help shape the product roadmap and strategy
• Develop product positioning and messaging informed by user research, market insights, and product understanding
• Work closely with a range of cross-functional teams - product managers, sales, design, PR, and engineering - to develop go-to-market strategy and drive launches for our products
• Help enable user-facing teams at Stitch - from Sales and User Operations to local teams in other countries
• Work with the Finance and Product teams to set pricing that aligns to the product value proposition and with our users’ success
• Partner with the Product and Growth Marketing teams to track the right metrics and execute campaigns that drive awareness and adoption on an ongoing basis
• Think globally as we work to expand our solutions around the world, adapting your understanding of local market needs, competitors, and pricing accordingly

Requirements

• 7+ years of relevant work experience that can span marketing, product marketing, sales enablement, product management, operational roles, or strategy consulting
• Experience working on marketing or growth throughout a product’s lifecycle
• Experience working in B2B settings and with sales teams is preferred
• Experience in payments or financial services is preferred but not required
• We don’t expect you to have all these things (but the more the merrier!)

Benefits
HQ and Remote Work:

• Stitch HQ is in Cape Town, South Africa. Remote team members will have the opportunity to visit our beautiful city regularly. We work both in-person and remotely. and...team lunches every day! With friends, family, pets - everyone's invited!

Culture & Values:

• Stitch has a culture that emphasizes sustainable processes, kindness, and work-life balance. We value diversity in all its forms and believe that a broad range of lived experiences makes our team and product stronger. This is especially important to us as our leadership team includes diverse racial backgrounds and members of the LGBTQ+ community.

Our Investors:

• Stitch is a well-funded venture-backed startup. Our network of global investors include the co-founders of Venmo, Klarna and Flutterwave, and founding team members from Plaid and Revolut. Our network of investor funds include firstminute capital, Raba Partnership, CRE and Village Global, bringing backing from LPs such as Bill Gates, Mark Zuckerberg, Eric Schmidt and Jeff Bezos.
• This funding gives us the capital to make sure that all employees are empowered to do their jobs, and incorporates industry veterans who will help us grow and operate a multinational fintech startup.

Developers!

• We care deeply about developer experience and aim to provide tools and systems that software engineers will rave about. The team has collectively had a great deal of experience building fintech and developer-facing products in Africa and other emerging markets.