Founded in 2009, Unlimit is a global fintech company with 16 offices all over the world and more than 400 employees, that offers a large portfolio of financial services - from acquiring (payment processing) to banking and banking as a service.
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As a Product Manager focused on Payment Infrastructure, you will serve as Unlimit’s technical and operational lead for payment integrations in Nigeria.
You will be responsible for managing relationships with banks and mobile money operators (e.g. OPay, PalmPay), ensuring stable, high-performing integrations with maximum uptime and success rates.
You’ll act as the local point of contact for all provider-related technical flows and issue resolution, working directly with external provider engineering and support teams, while collaborating remotely with Unlimit’s product and development teams based at HQ.
This role requires a strong mix of technical understanding, local market expertise, and operational excellence.
What You’ll Be Doing
Own and manage technical relationships with Nigerian banks and mobile money operators
Drive resolution of incidents and outages by working directly with provider engineering/support teams
Monitor and improve transaction success rates, latency, error rates, and SLAs across all Nigerian payment methods
Translate local provider documentation and behavior into actionable inputs for HQ product and engineering teams
Analyze failed transactions, trace logs, and summarize root causes with clarity
Document local integration flows, callback behaviors, edge cases, and known issues
Coordinate testing, QA, and rollout of new payment methods and provider connections
Stay up-to-date with changes in the Nigerian payments landscape and proactively identify risks and opportunities
What We’re Looking For
5+ years of experience in payments, PSPs, banks, or fintech — ideally in a product, operations, or technical integration role
Deep understanding of Nigerian payment methods: NIP transfers, virtual accounts, mobile money (e.g., OPay), USSD, and card acquiring
Strong experience working with bank/payment APIs, handling callback/webhook issues, and understanding payment reconciliation flows
Confident with technical tools like Postman, Kibana, Datadog, and custom monitoring/reporting dashboards
Able to communicate with engineers on a technical level and translate for non-technical stakeholders
Excellent at managing provider relationships and pushing for performance improvements
Proactive, structured, and comfortable working across time zones with distributed teams
Bonus: hands-on experience at a PSP, digital wallet, or bank that built or maintained integrations
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