Process Automation Sales Engineer at ABB

• You will be working as Sales Specialist and will be the part of Process Automation business area for Energy Industries division based in Lagos, Nigeria.
• In this role you will be reporting to the local Sales Manager and will be responsible for process automation sales of products / systems / service and the allocated accounts in accordance with the PAEN business strategy, building long term customer relationships and managing resolution to specific customer needs and issues, driving, identifying and developing sales opportunities forward and taking full accountability for the allocated sales budget.

Your responsibilities

• Selling products / systems / services to customers, focusing on volume, mix and profitability targets for the assigned region and accounts, awareness and achievement of company targets in operational EBIT, orders received, cash flow, revenues and overdues
• Establishing and maintaining effective customer relationships to understand customer needs, promoting customer understanding of full offering portfolio and align to provide a solution, ensuring a positive customer experience throughout the sales process
• Maintaining relationships with existing customers and extend the customer network sustainably, understanding, managing and interpreting customer requirements/needs, providing technical support and assistance
• Recording and maintaining client contact data, solving and proactively respond to client problems, preparing sales plans using the proper company tools, performing regular status reviews and proposing recovery plans in case of potential order shortfalls
• Creating added value for the customer and ABB and ensures the successful outcome of transactions, contracts and proposals by using effective sales techniques, communicating details in accordance with ABB offering strategy (delivery time, payments, and general terms and conditions)
• Negotiating tender and contract terms, travel/visit potential clients within allocated region and or for allocated accounts, ensuring efficient marketing activities and value propositions to customers, communicating ABB products/services values to clients
• Supporting marketing by attending exhibitions, conferences and other marketing events, making product presentations, identifying and driving the development of new market opportunities in the designated market and ensuring know-how sharing and cross-collaboration
• Providing the management with marketing intelligence, performing won/lost analysis for major opportunities, managing administrative procedures in sales process and supporting collection and project management activities when needed
• Following up with clients in receivables collection, ensuring smooth execution from order booking till customer delivery and financial closeout, communication with technical department/ proposals team to prepare technical offer
• Following up with logistics to ensure proper dispatch and order handling, preparing offers in coordination with the bid and proposal department, ensuring appropriate technical and financial aspects of offers, including prices and trading conditions

Your background

• Bachelor’s Degree in Electrical Engineering
• Minimum 2 years of experience in a commercial environment with sales, marketing within the automation industry, experience in multinational organization is a plus.
• experience with customer specifications review, proposal development and contract development is required
• Strong interpersonal and leadership skills, self-motivation, curiosity, can-do attitude, pragmatism, highest standard of integrity, personal leadership skills
• Communication skills including perfect level of English and ability to communicate in local language
• Cross cultural experience, team work player and high computer skills (MS Office, CRM)