POS Support Representative at KNN Corporate Services Limited

Job Description

• Takes ownership for POS usage at Bank and Customer level to ensure growth both in transaction volume and value
• Attend to terminal requests, terminal set-up, prepping and effective functionality of the terminal to respective merchants
• Accurately capture Merchant’s details on the terminal and systems
• Ensure terminals are set-up on NIBBS platform
• Ensure terminals are registered with the processors
• Ensure all terminals going out are barcoded before deployment
• Manage SIM usage database
• Follow up on PTSP and ensure that they configure and deliver POS terminals in correspondence with what was uploaded on CTMS against them
• Handle training and re-training of merchants on usage of the terminal
• Conduct test transactions on terminals before deployment
• Reconcile POS stock and manage database of POS terminals in the vault
• Prepare and give weekly deployment report
• Ensure that the POS store is properly arranged and always under lock

Requirements

• HND / B.Sc in any related field.
• Minimum of 2 years experience.

Skills:

• Good communication skills
• Keen attention to details
• Great team player
• Ability to learn fast.

Remuneration
N60,000 Monthly.